Smeg Engineer Failed To Keep Appointment

a bit sharp to complain on here

he'd been round just after 1pm

you post on here at 1:40 PM

he could have been delayed at previous job or he could be stuck in traffic

ScaredWitless wrote: »

Regarding my faulty Smeg cooker, an engineer called me this morning between 9am/9.30am to say he'd been round just after 1pm.

So far, he's failed to turn up.

My other half took a day off work.

He's lost 3 and a half hours overtime.

What are our rights if the doesneer doesn't turn up at all?

Thanks.

Have a read of MSE's Failed Delivery article.

You will see that as you were planning to take a day off today, you have not yet suffered a loss.
You will however be able to claim for lost earning for any rescheduled appointment.

ScaredWitless wrote: »

If he doesn't come by 4pm, I've got a contact I can ring at Curry to report it.

Its the principle he's not turned up, the engineer has my phone number so he has no excuse not to phone me if there is a problem with him coming.

This cooker is only 9 months old, things are not made to last anymore!!

Child/family member rushed to hospital.

Accident at work.

Accident travelling

Delayed on job, no battery.

No signal.

Health issue.

I could list thousands of reasons why i wouldnt ring someone i had an appointment with. From tripped over a duck and ended up in hospital to ate a turnip and ended up projectile vomiting in to a vicars face.

ScaredWitless wrote: »

My other half took a wasted day off work for this, we've every right to be angry about it!!

Sorry thats my signature. It shows on all my posts and isnt (although it might be appropriate in this instance) specifically related to this one.

I was just saying theres lots of reasons why he couldve missed the appointment and not called you.

l
l This bit i didnt write, it gets automatically put in.
l
\/

wealdroam wrote: »

The OP posted at 2:40pm.

No Read Again

17th Jul 17 at 1:40 PM