Money Moral Dilemma: Should I report cashier who used loyalty card on my shopping?

Well yes, you should...but are you really going to?

Having worked for a major supermarket it is extremely unlikely that there is a genuine reason a reward card was used by the cashier. Employees of supermarkets are told time and time again about the consequences of doing such things. I also think that it is very naive to think there will be a charitable motive as this is not how supermarkets use customer reward schemes.
Given that your receipt appears to show a reward card that is not yours has been used this does indicate something is wrong. It may be the cashier or it may be an issue with their system but it is for the store to investigate. I would not advise confronting the cashier as this could put you in a potentially dangerous position. It is also not your responsibility to do so. I would simply write to the Store Manager (addressed to the store) or Fraud Prevention Manager (addressed to the head office) and enclose your receipt. That way the matter will be investigated and managed in the correct way by the correct people.

mmhhh..it's a tough one .. I mean, do YOU actually have a loyalty card? If no, she didn't steal from YOU but from her company.

People do all sorts of crazy stuff..she probably struggles with the money she is getting as a cashier (which isn't an excuse for crime of course but it makes her actions more understandable).. Think about your motives for reporting her - Do you just want to report her because it makes you feel good about yourself or because you are genuinely worried about the loss the company makes (let's say £ 10 a day?)..

I don't condone fraud but likewise I don't like the greed of huge supermarket chains..so in that case I probably wouldn't bother..lol..If I knew she would personally steal from an individual I would report her to protect this individual and others that might be harmed...But a supermarket chain?? pffffffff.... (not that it's right to "steal" in any shape or form but in that case ... do I look bothered?)

Also, I don't know how much money you or your partner earns but sometimes it's easy for us to condemn other people and put ourselves on a high horse when we have absolutely no idea what the person is struggling with. If anything I would do HER a favor and take her to the side and tell her that you noticed and that if she was found out she could loose her job - don't be patronizing but polite. Maybe that will make her think that people do notice what she is doing and she might stop..If she carries on she will be found out eventually maybe by a manager and that will be her loss. But I wouldn't want to be responsible for another persons job loss.

@cookie1986 : If you think she shouldn't get involved how mean would it be to write to head office? You either get involved or not..if you confront her in the supermarket I highly doubt she would compromise her safety..

Those points are yours,the cashier took your points knowing they were yours.The value of your points is irrelevant,the cashier was fully aware of what they were doing and for that they should be dismissed.If the cashier had asked for your permission then that would be different but they didn't,your points have been stolen.Take your receipt to the store and ask to speak to the manager,don't be fobbed off with a superviser as they could be part of the same scam.You could even take your complaint to head office if your not fully satisfied with the stores responce.
Some on here have commented on the low wage or zero hour contract,all of this is no excuse for what has happened.A lot of people out there are living from week to week,struggling to make ends meet mostly because they've borrowed above their means for stuff they can do without.All of this is no excuse for theft,perhaps a lesson in morals and maths could be applied.

sodavegan wrote: »

I find it quite dispiriting to see that the vast majority of replies condemn the cashier. We know very little about the circumstances here. What if, for example, she was working on a zero hours contract for greedy and uncaring employers and was struggling to make ends meet at home? (Not an unlikely scenario?) I'd want to know more before I got someone sacked, in fact I'd have to be convinced someone was a deeply unpleasant person before I got them sacked. I'd probably return to the shop and try to have a quiet chat with the cashier.

SO you think it is OK to steal if you need the money!! Not quite sure where that one ends, any robber could use it as an excuse.
Personally I'd go back to get my points and then express surprise that a card was used and let the store sort it out. Take the point others have made about having a chat with her - I doubt if I'd even remember who served me on any given day especially if it's a regular supermarket.