Ebay scam?

Mexas · 18 June 2017 at 9:53PM

Am i being scammed? I just sold a smartphone on eBay to a buyer with no feedback. This wasnt an issue until i received a message from the buyer:

I just won the auction for your eBay item ,
kindly send me pictures of the item including a PayPal invoice of £540 for the Panasonic camera and £8 for shipping to
(*@*.net)
I look forward to your reply asap so I can complete Payment today
note : Shipping should be via Royalmail special delivery before 1pm
Cheers

Clearly he's saying he bid on a "panasonic camera"? the auction was very clear and included pictures of the smartphone.

First time this has happened to me, what are my options? They've not paid yet.

angryparcel · 18 June 2017 at 10:00PM

i would send a message to the seller through the ebay message service asking if they got you mixed up with another item then bid on

Mexas · 18 June 2017 at 10:05PM

angryparcel wrote: »

i would send a message to the seller through the ebay message service asking if they got you mixed up with another item then bid on

Unfortunately I went a bit ott on my message to them, this is what i wrote

Hello. You were clearly bidding on a Samsung Galaxy S8 smart phone. What do you mean panasonic camera? Please make payment or i will report you to ebay for none payment. Regards

Waiting for a reply. How long do you have to wait until you can contact ebay for none payment?

angryparcel · 18 June 2017 at 10:10PM

Mexas wrote: »

Waiting for a reply. How long do you have to wait until you can contact ebay for none payment?

I am sure it is 8 days, but if you go into the resolution centre and try it will then tell you that you cannot open a case until ** days

boliston · 18 June 2017 at 10:13PM

Someone with zero feedback bidding on a high end smartphone is almost guaranteed to be up to no good - there is a high chance you will not get paid and - i always say no bids with feedback below 10 and must be to a confirmed uk paypal address for a high risk item like a smartphone

Tealblue · 18 June 2017 at 10:21PM

Not the most conciliatory message to a new buyer who might just have had a slip of a brain cell...as you say, completely OTT. Ebay really does bring out aggression/funny behaviours in people who wouldn't normally behave in such a manner.

Mexas · 18 June 2017 at 10:21PM

boliston wrote: »

Someone with zero feedback bidding on a high end smartphone is almost guaranteed to be up to no good - there is a high chance you will not get paid and - i always say no bids with feedback below 10 and must be to a confirmed uk paypal address for a high risk item like a smartphone

How do you manage this though? is it just text in the product description?

As far i can see there are no options to stop zero feedback users.

angryparcel · 18 June 2017 at 10:23PM

boliston wrote: »

Someone with zero feedback bidding on a high end smartphone is almost guaranteed to be up to no good

Everyone has to start somewhere, you don't join eBay and get given a feedback score.

angryparcel · 18 June 2017 at 10:28PM

Mexas wrote: »

How do you manage this though? is it just text in the product description?

As far i can see there are no options to stop zero feedback users.

if you go into your account settings and then find Site preferences and then scroll down and look for Buyer requirements and then you can chose how to blocker certain buyers

i have mine set as

Have received 2 unpaid item(s) recorded on their account within 6 month(s)
Have a primary delivery address in a location I don't post to
Have 4 policy breaches reported within 6 month(s)
Have a Feedback score of -1 or lower
Have no credit card on file
Are currently winning or have bought 1 of my items in the last 10 days and have a Feedback score of 5 or lower

soolin · 18 June 2017 at 10:31PM

angryparcel wrote: »

I am sure it is 8 days, but if you go into the resolution centre and try it will then tell you that you cannot open a case until ** days

Mexas wrote: »

Unfortunately I went a bit ott on my message to them, this is what i wrote

Waiting for a reply. How long do you have to wait until you can contact ebay for none payment?

That does seem aggressive , sometimes even when you are in this situation you can make it worse by being threatening. It is always worth just staying calm and polite and using the NPB system without the need to warn the buyer first.

An NPB case can be opened after 48 hours and then closed 4 days after that if no payment has been received.

boliston wrote: »

Someone with zero feedback bidding on a high end smartphone is almost guaranteed to be up to no good - there is a high chance you will not get paid and - i always say no bids with feedback below 10 and must be to a confirmed uk paypal address for a high risk item like a smartphone

Which is of course meaningless and carries no weight at all on eBay. You cannot stop new users and the notion of confirmed addresses only is about 10 years out of date . For PayPal seller protection you need the address to show as 'OK to send' , have a read of the sticky postage thread.

OP Youc an set your seller preferences quite tight if you wish, in. Particular you can prevent users with less than 5 feedback from bidding only if you opt for the option 'needs a card registered on eBay'

Mexas · 18 June 2017 at 10:43PM

angryparcel wrote: »

if you go into your account settings and then find Site preferences and then scroll down and look for Buyer requirements and then you can chose how to blocker certain buyers

i have mine set as

Thanks I have made the adjustments. Do you also block buyers who Don't have a PayPal account?

I guess I'll have to wait to see if they pay.

Ebay scam?

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