PPI - Goodwill Gesture - Natwest

[LindaJT]

Hi I’m hoping someone can shed some light on my PPI Claim.

I put in a claim to Natwest 12 weeks ago on a loan of £10,000.

The bank sent me a breakdown of my accounts before I made a claim and it states that I had one loan of £10,000 that was opened on the 13/6/2006 – and closed on the 29/11/2006 (I refinanced with another loan via the same provider without taking out PPI) it says PPI Amount £2706.

I filled in my form and sent it off to them and today I got a letter from my bank that said that after an investigation into my case and the further consolidation loans and due to the amount of time that has passed on my accounts they are willing to make me a goodwill offer of £117.22

Now I’m really confused as I cant work out if I am owed more money as I may have naively thought I was due more?

The offer says Total Refund of PPI premium and associated interest paid to date.

I’m just unsure as to I I accept or not? I may have been wrong in the first place and not paid as much PPI as I thought I was just going off the sheet summary they sent me

Thanks in advance and apologies if it appears I don’t have a clue

[dunstonh]

Now I’m really confused as I cant work out if I am owed more money as I may have naively thought I was due more?

Why did you think you were due more?

You wont get back the original premium as you repaid the loan early and in those cases, the redemption figure should include a rebate of PPI premium. So, you have already had some of that premium back.