Chemical Bank Home Loans

WVAM
WVAM Posts: 1 Newbie
in Reclaim PPI & other insurance
I had a mortgage way back with Chemical Bank Home Loans Ltd. which included a monthly insurance payment - not sure why. We had a separate endowment to cover eventualities!
The bank loan dept. was taken over by BNParibas. Any idea how to contact them without sending a letter to Paris (the UK office doesn't handle it) and without the letter falling in to a black hole. If PPI is due will BNP have any liability to pay?

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  • antrobus
    antrobus Posts: 17,386 Forumite
    WVAM wrote: »
    I had a mortgage way back with Chemical Bank Home Loans Ltd. which included a monthly insurance payment - not sure why. We had a separate endowment to cover eventualities!
    The bank loan dept. was taken over by BNParibas. Any idea how to contact them without sending a letter to Paris (the UK office doesn't handle it) and without the letter falling in to a black hole. If PPI is due will BNP have any liability to pay?

    Chemical Bank Home Loans Ltd (CBHL) is now known as Halifax Mortgage Services Limited (HMSL). But it is a dormant company.

    https://beta.companieshouse.gov.uk/company/01981090

    It looks like CBHL was acquired by BNP in 1988 and they sold it to Halifax or HBOS back in 1995.
  • Nasqueron
    Nasqueron Posts: 8,785 Forumite
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    Monthly insurance could have been a MIG (which you can't complain about) or even life/critical illness

    Regardless without documentation (which it sounds like you don't have as you don't know what the insurance is) your complaint is not likely to go anywhere as no-one will know what you actually paid.
  • dunstonh
    dunstonh Posts: 116,318 Forumite
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    We had a separate endowment to cover eventualities!

    That doesnt cover all eventualities. That is why there are other plans to plug that gap.
    If PPI is due will BNP have any liability to pay?

    Is it PPI?
    Could it be something else that you frequently see with mortgages? e.g. MIG paid over a period

    Was it sold by them or via a third party broker?
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
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