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We switched to Iresa for electric at the start of December 2016; account was set up as expected and all DD's have been taken at the correct time for the correct amount. Had small amounts of interest paid when the account has been in credit.

We have submitted meter readings at least once a month. Sometimes they have taken a couple of weeks to appear on the account, but they do eventually get there and are credited on the correct date. Found it best to submit a meter reading just after the DD is taken.

Account is currently in debit, but that will be cancelled out next week when the monthly DD is added.

We have no problem with the DD being taken in advance, as that, in a way, is what most companies do by keeping you in credit with slightly higher than the needed DD charges.

Thanks for this, I won't be switching.:cool:

youravinalarrrf wrote: »

Just to update this - my Electricity Meter Point finally appeared in my Iresa account overnight (7 days after my switch date) but the opening meter read I provided hasn't.

Judging by the comments others have made re timescales I expect this will happen in the next couple of days and I should then receive my final bill from EON to complete the switching process.

Thanks for this. my Elec has also appeared overnight, 10 days after my switch.

The opening meter read is also not there. Website wont let me enter a reading as far back as 8th Feb so I'm tempted to just submit it as at the 10th Feb.

I definitely won't be phoning them again!

Ladysurf13 wrote: »

Hey there
Just wondering if it's all still running smoothly for you as I'm just about to leave cooperative as it's going up by 800 pound a year :mad: I'm just about to sign the dotted line for iresa but needed another's opinion :beer:

I am coming up to 6 weeks since I made the switch and 4 weeks since the end of the cooling off period. My online account is still lacking information, ie no meter readings as provided, no MPRNs, no start date for my gas supply, and no answer to an e-mail I sent on 3rd February re the above. They seem to respond to Facebook complaints, but not those by e-mail.