"Purely Creative" magazine scratch card. How to claim

I received this below email from ISP regarding purely Creative and their scams. I supposedly won a designer watch and when the paperwork through tehy were cheap and nasty unknown brands.

Needless to say 6 months later I have never received a reply to the many emails and have never received the watch.

A waste of time.

Dear Mrs XXXXXX

We hear these stories every day unfortunately, and sadly, they are all scams. We and others in the industry are constantly tracking them, but most have their origins overseas, and we cannot stop them. Our advice is, “if it seems too good to be true, it probably is; and never respond to anything that costs £1.50 a minute to call.” The response under the UK Code should never be more than a first class stamp.

As far as other complaints we are investigating, they operate from outside the UK. I am not sure if they are UK owned or not. Our investigations on this type of promotion are on-going, and I intend to pursue your complaint along with others. All I am trying to say, is that most of our enquiries in the past end against a brick wall! I will keep trying. Can you send me a copy or original of the offending scratch card(s)?


Sorry to be so negative, but we see so many similar complaints, and are trying to stamp this kind of thing out.

Edwin Mutton

Edwin Mutton
Head of Compliance
Chairman of Awards

M: 07801 045524
T: 020 7291 7730
F: 020 7291 7731
W: www.isp.org.uk
<B style="mso-bidi-font-weight: normal"><FONT color=navy size=1 face=Verdana><SPAN style="FONT-FAMILY: Verdana; COLOR: navy; FONT-SIZE: 8pt; FONT-WEIGHT: bold; mso-bidi-font-weight: normal; mso-no-proof: yes">The Institute of Sales Promotion
70 Margaret Street
London W1W 8SS

Company Reg. No. 97563

I won a camera not very long ago - probably not worth much, and I did have to pay £5 postage, but it works and I used it for a skiing holiday which meant I did not worry about falling over and breaking it. Good enough for childerns school trips where again if they drop it or leave it somewhere it does not really matter.

Yes after one successful claim I sent another card in March with the code and still waiting to hear anything. I stuck a printed address label too to try and get round that second letter "confirming details".

My husband has probably had about 7 or 8 separate £10 cheques from these scratch cards, going the postal route. Yes, it does take ages because you send off for the claim code and then send off again to get the money. Personally I couldn't be bothered but my husband is very pleased to have found a way to "beat them at their game" - because obviously most people will either spend a fortune on the phone or chuck out the card before the claim number arrives. He doesn't bother for any other kind of prize, just the cash. And we don't get much junk mail so he must have opted out. Its about £9 for very little effort, you just need to be organised! So its not a total scam, you do get the money, its just that you need to remember to go via post not phone.

sir_minty wrote: »

but very dubious that even if I send a no junk mail letter they will actually take notice of it.

Is there anyway to make sure they do?

They're breaking the law if they don't.