Co-op bank celebrations

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Comments

  • polymaff
    polymaff Posts: 3,904 Forumite
    First Anniversary Name Dropper First Post
    Given the way I - and you - exploit the Co-op, you were expecting ? :)
  • teddysmum
    teddysmum Posts: 9,471 Forumite
    First Anniversary Combo Breaker First Post
    During an oral customer service questionnaire, at the end of an in branch transaction, my suggestion was that they should have some kind of reward system, like most other banks and the lady said I may well be pleasantly surprised.


    Shortly afterwards they started the cashback on card use and £4 reward.


    A few weeks ago, there was an online survey and I suggested that it would be good to have interest on some or all money in a currency account....so watch this space as I may have influence.:rotfl:
  • polymaff
    polymaff Posts: 3,904 Forumite
    First Anniversary Name Dropper First Post
    teddysmum wrote: »
    During an oral customer service questionnaire, at the end of an in branch transaction, my suggestion was that they should have some kind of reward system, like most other banks and the lady said I may well be pleasantly surprised.


    Shortly afterwards they started the cashback on card use and £4 reward.


    A few weeks ago, there was an online survey and I suggested that it would be good to have interest on some or all money in a currency account....so watch this space as I may have influence.:rotfl:

    Well done, TM, fingers crossed.

    Talking of influence, I was wondering if the Co-op board found and consumed the last of Flowers' stash.

    That's the only explanation I can think of for this crazy mailshot - and its psychedelic colour choices. Green links on blue backgrounds - groovy no-doubt, but near-invisible :)
  • badger09
    badger09 Posts: 11,201 Forumite
    First Post First Anniversary Name Dropper
    badger09 wrote: »
    I've had my 'main' account with Co-op for 45 years.

    Not even an email 'thank you' :(

    Looks like I owe Co-op an apology. I did get an email 'thank you' on Friday but it was held up in some queue in the ether:( which is not unusual.

    polymaff wrote: »
    Given the way I - and you - exploit the Co-op, you were expecting ? :)

    Not guilty. I've always used Co-op as my main account:D
  • TheShape
    TheShape Posts: 1,779 Forumite
    First Anniversary Name Dropper Combo Breaker First Post
    bigadaj wrote: »
    You'd expect something, even if it was minor.

    A well known p2p lender has been supplying chocolate to certain lenders where a minor issue hasn't gone to plan, you'd expect the larger bank to be able to do something however minimal.

    And very nice it is too :)
  • polymaff
    polymaff Posts: 3,904 Forumite
    First Anniversary Name Dropper First Post
    TheShape wrote: »
    And very nice it is too :)

    Flowers and booze from NatWest.

    Would prefer a competent service.
  • bigadaj
    bigadaj Posts: 11,531 Forumite
    Name Dropper First Post First Anniversary
    TheShape wrote: »
    And very nice it is too :)

    Jolly good, you're not mr. 12% are you?
  • TheShape
    TheShape Posts: 1,779 Forumite
    First Anniversary Name Dropper Combo Breaker First Post
    bigadaj wrote: »
    Jolly good, you're not mr. 12% are you?

    I'm not (I know who you are referring to). I didn't put a great deal of effort into choosing my user name over there although I don't post a great deal.
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