Ikea washer dryer not drying

rosie383 · 21 October 2017 at 1:52PM

I got a Renlig washer dryer last year from Ikea and I know it has warranty and an engineer will come out if I call.
I want to make sure though that I’m using it correctly first.
Pressing the right buttons in the right sequence for example.

I don’t always find Ikea instruction manuals very clear. For example it says to select the correct drying cycle. That’s pretty much it.

When I put the washing in, well spun first, I can have it in for two hours for a small load and it’s no drier at the end of the time.
I’ve tried using the automatic drying cycle and the timed one and neither of them work.
I’ve drained the water from the drain at the front and made sure the filter is clear.
If anyone can guide me through what buttons I need to press I would appreciate it before I get an engineer out.

elsien · 21 October 2017 at 2:00PM

Have you looked at the trouble shooting guide in the manual to see if there are any other suggestions?
Is it getting hot at all?

rosie383 · 21 October 2017 at 2:29PM

Hi Elsie. The troubleshooting just says to make sure that the drain is drained (did that) and that the filter is clear.
Then it says to make sure the correct cycle is selected and that is where I think I may be going wrong. Hence wanting to check first.
I’ve decided to do a wash/dry cycle now so I don’t have to press any more buttons. Takes ages though so I won’t know until 7 if it has worked.
It did work when I used it last winter but I just am having a senior few moments and am doubting myself as to whether I’m doing it right!

EssexExile · 21 October 2017 at 3:29PM

Are you trying to dry too much? Most washer dryers will only dry half a load at a time.

rosie383 · 21 October 2017 at 7:35PM

Only a half load today. Even less in fact.
Opened it when it eventually finished and it was half dry. And warm. So I think it is something I’m doing wrong rather than the heating element not working.
Unfortunately I hit the wrong button in an attempt to dry it for a wee bit longer and managed to start a new wash cycle so it’s now sopping wet again. Grrrrr.
If anyone out there has a Renlig, please tell me how to work the flipping thing!

EssexExile · 21 October 2017 at 8:45PM

Having looked at the manual online (not the best is it?) you select the drying symbol at the end of the cotton or synthetic range on the big dial (the synthetic one will probably be low heat) then press the auto-dry button or keep pressing the timed dry button until you get a time you like, then press the start button. Assuming you've not turned the water supply to the machine off it should then dry. If not, it's broke.

rosie383 · 21 October 2017 at 10:00PM

Thanks EE. That’s what I’ve been doing. Just did a timed one exactly like you say and after an hour a small half load is still damp. There is some heat in there though. Stuck it on for another hour and will see how it is in the morning. As it’s a washer dryer the water tap should be open all the time.

[Deleted User] · 22 October 2017 at 10:04AM

Posted in error, its a washer dryer not just a dryer.

Hate them, they never seem to dry properly. Sorry.

ic · 22 October 2017 at 11:32AM

The hottest dry cycle will be to turn the main dial to the dry symbol at 4 o'clock, then press the dry button to show one water drop. It'll then run on dry until it senses that it is actually dry. My own washer dryer might take three hours for a larger load.

seashore22 · 22 October 2017 at 4:24PM

This may not be what you want to hear, but I would never buy a washer/dryer again.

We bought one for the first time when we moved to our current house. Having had a separate tumble dryer before I was shocked at how long it took to dry clothes. A minimum of 2 hours for a very small load. It also broke down constantly and this only stopped once we abandoned the dryer altogether.

We now use a heated airer instead and don't need to use a tumble dryer at all.

I would say disappointment with a washer/dryer is normal.

rosie383 · 22 October 2017 at 7:26PM

After another failed attempt at drying a really small load, I’ve realised that the drainage bit at the front was full of water again.
The only other thing that the instructions say is to make sure he water tap is open. Anybody got any idea where this is? The thing drains no problem when the washing machine is on so the main drainage pipe is fine.
IC I’m trying what you suggest as I’ve just emptied the drainage bit again. Let’s see.
I will try to speak to them tomorrow. BTW I have looked in both the instruction manual and also the installation one but can’t find where the water tap is located.

Ikea washer dryer not drying

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