First Direct Android app - fingerprint login

sausage_time
sausage_time Posts: 744 Ambassador
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in Budgeting & bank accounts
Just had an update for FD App pushed to my Android phone. Now supports fingerprint login. Nice.

This is on a Samsung S7, Android 7.0 (Nougat).
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Comments

  • byeo
    byeo Posts: 37 Forumite
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    iOS 11.1, too.
  • cjmillsnun
    cjmillsnun Posts: 615 Forumite
    They took their time on that one. I’ve had Touch ID (and now Face ID) login on iOS for ages. I would’ve thought it would be easier to implement on Android. Good that they have it though. It saves having to remember the digital secure key password.
    2.88 kWp System, SE Facing, 30 Degree Pitch, 12 x 240W Conergy Panels, Samil Solar River Inverter, Havant, Hampshire. Installed July 2012, acquired by me on purchase of house in August 2017
  • RickJ
    RickJ Posts: 11 Forumite
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    Good that they're catching up, but very annoying that they are not enabling it on all Android devices that support fingerprint. They're being picky about the specific devices (and it doesn't include my LG G5, which is not exactly ancient).

    Why? All my other banking apps and more support fingerprint authentication, what is fd's problem?
  • Curls2208
    Curls2208 Posts: 200 Forumite
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    I always find fingerprint on Iphone temperamental anyway. Only 50% of the time does it work, do others find this?
  • badger09
    badger09 Posts: 11,194 Forumite
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    Curls2208 wrote: »
    I always find fingerprint on Iphone temperamental anyway. Only 50% of the time does it work, do others find this?

    I wouldn't say 50%, but it does sometimes not recognise mine. Usually just after I've washed my hands. Perhaps prints require grime or sweat to work:cool:
  • ffacoffipawb
    ffacoffipawb Posts: 3,593 Forumite
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    cjmillsnun wrote: »
    They took their time on that one. I’ve had Touch ID (and now Face ID) login on iOS for ages. I would’ve thought it would be easier to implement on Android. Good that they have it though. It saves having to remember the digital secure key password.

    The iPhone app supports touch ID but for some reason the iPad version does not (I have iPad Air 2).
  • Tigger2018
    Tigger2018 Posts: 32 Forumite
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    Does anyone know if FD removed the fingerprint sign on. Can't find it anywhere
  • BigBlueSky
    BigBlueSky Posts: 614 Forumite
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    Tigger2018 wrote: »
    Does anyone know if FD removed the fingerprint sign on. Can't find it anywhere

    Same here (on Android). I have the latest version of the app but no sign of the fingerprint sign on.
  • Terry98
    Terry98 Posts: 1,155 Forumite
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    According to this it is still working https://www1.firstdirect.com/banking/ways-to-bank/mobile-banking-app/#android-fingerprint

    It might be worth giving them a ring if you cannot get it working.
  • colsten
    colsten Posts: 17,597 Forumite
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    My phone has moved on to using FaceID rather than TouchID. The FD app is working fine right now

    May be try re-installing the app?
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