MSE News: Virgin Media to hit customers with price rise of up to £42/year

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  • worried_jim
    worried_jim Posts: 11,631 Forumite
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    AndyPK wrote: »
    So does the BT Youview box box connect to ethernet or WIFI or phoneline ?

    I would quite like something to watch ITV player and CH4 on my TV

    Just plug it in via ethernet, re-tune the box and hey presto!
  • mikeizz
    mikeizz Posts: 60 Forumite
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    Still not had anything in the post about the price increase even though i am due one , is this the case for others also? I want to ring up and cancel but apprehensive without the supposed letter.
  • darthpaul6
    darthpaul6 Posts: 23 Forumite
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    We've not had any kind of notification yet either.
  • darthpaul6
    darthpaul6 Posts: 23 Forumite
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    Has anyone been able to use the price increases to step down from the TV/Phone/Broadband "Big Easy" package to just Phone and Broadband? If so, does that constitute a new contract? Were you able to keep the existing router or did it have to go back with the TV box?
    We never use the phone but the Broadband is reliable. I've found the TV package worse than Freeview, which wasn't enabled in our house when we moved in but is now.
  • abby1234519
    abby1234519 Posts: 1,961 Forumite
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    darthpaul6 wrote: »
    We've not had any kind of notification yet either.

    Check your emails - that's how I received mine

    I pay £31.50 for 70mb internet, then essentially freeview on the Tivo Box.

    I want to just downgrade to internet only - looking at plusnet. Needs to be fibre as we stream a lot.

    I have a youview box upstairs that I can move downstairs - amazon fire sticks as OH is a student so get half price amazon prime video
    Money money money.

    Debt
    Dec 2016: [STRIKE]£25,158.71[/STRIKE] £21,999.99

    #28 Pay off debt in 2017 £3803.55
  • Chemical_Grrl
    Chemical_Grrl Posts: 62 Forumite
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    Ive tried negotiating and they offered me a £50 credit and £3 off a month, if I call and say I want to cancel will they try and get me to stay by contacting me before the cancellation date? I don't really want to leave but I don't think I'll get the best deal unless I say I'm leaving
  • latecomer
    latecomer Posts: 4,321 Forumite
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    darthpaul6 wrote: »
    We've not had any kind of notification yet either.

    One of the guys at work also hadn't had any notification but he wanted to use it to cancel so asked Virgin about it and they confirmed his would be increasing and then make sure he got the notification.
  • abby1234519
    abby1234519 Posts: 1,961 Forumite
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    Instead of moving (because I'd probably have to pay for a new line) I've got them to downgrade me to 50mb and no phone =£25 a month
    Money money money.

    Debt
    Dec 2016: [STRIKE]£25,158.71[/STRIKE] £21,999.99

    #28 Pay off debt in 2017 £3803.55
  • ScoobyZ
    ScoobyZ Posts: 487 Forumite
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    abby1234519 wrote: »
    Instead of moving (because I'd probably have to pay for a new line) I've got them to downgrade me to 50mb and no phone =£25 a month

    I paid £100 pre pay line
    £7.99 for 9 months 70mb
    10.99 for 3 month 70mb

    Although will be £3.49 more for 2 months but will get that back when I call retention in December.

    Works out about £17 a month.
  • nadiamaj
    nadiamaj Posts: 27 Forumite
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    Hi

    same as everyone i have received the price rise email .

    Been with virgin - phone+ broadband for many years and the in ternet service has gone down dramatically.

    so what alternative deals is everyone looking at?
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