MSE News: Admiral rapped by regulator over inaccurate auto-renewal letters sent ...

Options
Former_MSE_Ben_S
Former_MSE_Ben_S Posts: 39 Forumite
edited 16 June 2017 at 4:32PM in Insurance & life assurance
Admiral rapped by regulator over inaccurate auto-renewal letters sent to customers ...
Read the full story:
’ Admiral rapped by regulator over inaccurate auto-renewal letters sent ... '
OfficialStamp.gif
Click reply below to discuss. If you haven’t already, join the forum to reply.

Comments

  • molerat
    molerat Posts: 31,855 Forumite
    Name Dropper Photogenic First Post First Anniversary
    Options
    Whoops! Sorry, you've landed on a page that doesn't exist!

    Try this link instead :p
    http://www.moneysavingexpert.com/news/insurance/2017/06/admiral-rapped-by-regulator-over-inaccurate-auto-renewal-letters-sent-to-customers?_ga=2.266849864.730228290.1496355235-884043632.1480084096
  • csgohan4
    csgohan4 Posts: 10,587 Forumite
    First Anniversary First Post Name Dropper Photogenic
    Options
    you get what you pay for
    "It is prudent when shopping for something important, not to limit yourself to Pound land/Estate Agents"

    G_M/ Bowlhead99 RIP
  • Ectophile
    Ectophile Posts: 7,331 Forumite
    First Anniversary Name Dropper First Post
    Options
    csgohan4 wrote: »
    you get what you pay for

    How is this relevant to Admiral sending out misleading renewal notices?
    If it sticks, force it.
    If it breaks, well it wasn't working right anyway.
  • csgohan4
    csgohan4 Posts: 10,587 Forumite
    First Anniversary First Post Name Dropper Photogenic
    Options
    Ectophile wrote: »
    How is this relevant to Admiral sending out misleading renewal notices?



    Do you see it with the others? Why only the cheapest companies have issues such as this as well as charging large amounts of admin fees just to change address for example?
    "It is prudent when shopping for something important, not to limit yourself to Pound land/Estate Agents"

    G_M/ Bowlhead99 RIP
  • paddyandstumpy
    paddyandstumpy Posts: 1,486 Forumite
    First Anniversary Name Dropper First Post
    Options
    It's called an explicit cost basis
  • 14MonacoCasino
    14MonacoCasino Posts: 3 Newbie
    Options
    My car insurance with admiral was due for renewal mid September. I called them to say do not automatically do this - it was a considerable increase - and to ask for e-mail confirmation. As no e-mail was forthcoming I e-mailed them, and did recieve a reply on 24/08/17 confirming that policy would not automatically renew and be classed as cancelled.

    No surprises on this forum - they attempted to renew at the new higher price. The only reason it didn't happen was due to having a new credit card number - the old card was declined. I had a posted letter from admiral now followed up by e-mail stating that they had insured me and I was breaking the law if uninsured.

    In my experience Admiral are very unhelpful as a 'system' issue would not happen three times over. Avoid them.
This discussion has been closed.
★ ★ ★ Meet your Ambassadors

Categories

  • All Categories
  • 343.2K Banking & Borrowing
  • 250.1K Reduce Debt & Boost Income
  • 449.7K Spending & Discounts
  • 235.3K Work, Benefits & Business
  • 608K Mortgages, Homes & Bills
  • 173.1K Life & Family
  • 247.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 15.9K Discuss & Feedback
  • 15.1K Coronavirus Support Boards