Top 10 service companies to haggle with

Thanks MSE, I just saved £140 with one phone call. My Plusnet contract was increasing by £7.49 pm, I negotiated my original deal again(line rental + £2.50pm broadband) and £50 cash back. They were also willing to match any other deal currently on the internet, so your list of the best deals gave me good bargaining power. They initially wanted to make it an 18 mth contract but readily reduced it to 12 when I asked.

Well just got a good deal with talktalk. Started off with tiscali almost 10 years ago then TT took them over. Had been thinking about jumping ship to BT so did some checking on TT site.
So a nice lady phoned me this afternoon from TT offering a deal. So I wound her up a bit, politely of course, saying thinking of BT? The deal was broadband £1·75 pm, £7·50 for unlimited calls pm, £8·35 line rental and £100 credit to pay the cancellation charges from the BT line rental contract. So £17·60 for broadband, line rental and calls. I think its a good deal so took it. And a new router as well.

Virgin media. Previously £55pm £60+ in feb. 30mb broadband, land-line free weekend calls and xl tv. :eek:

I called to explain that our phone-line was more of a chore than a benefit as i spent most of my time answering it to PPI chumps and the like. Having hidden the tivo boxes under the stairs over Christmas and the kids not having a melt down I decided that we no longer needed the XL tv package as free-view, android boxes and chrome-cast were sufficient. The VM rep said that they didn't do Broadband on its own. I hung up and called back to find they actually did. The rep said it would be £21.50 for 50mb and £26 for 100mb (no phone or tv package) Told them I would call back after thinking about it.

I rang back to take the offer and was told it didnt exist. Hung up called back a few times to find it did exist and changed it straight away to 100mb with a cut off date of the phone and tv in a months time. Some days before the cut off date I got a call from their reps saying "Your going to be cut off do you have any questions", i told em no and if i had I'd have called them but as you clearly want to talk to me then go ahead......fill your boots..........:rotfl: He proceeded to tell me how to avoid the annoying calls by having caller id (GOT), TPS (GOT) he finally suggested just monitoring the calls and only answering the ones i knew. I told him that id not have answered his call if that had been my tactic of handling the problem, no response. He then began to offer me different packages all costing more than what i was on but including phone-line. I told the rep I was pretty sick of the whole game and knew that they had a deal of £15.99 (ex vat) for phone and BB as my mother had recently negotiated a deal and didn't understand why he was calling me as some sort of last ditch attempt to retain custom with deals effectively costing me more. He quickly offered me the same deal for 12mth and that was that. I opted for 50mb as 100mb was no different at peak times.
I received the new contract today. I'm sure i can negotiate more as he was too quick to conform so may call back end of this week when I have summoned the energy to deal with them again.
:money:
£15.99 (ex vat) £19.20 (inc) Land-line with caller display, answer machine, free weekend calls and 50mb unlimited Broadband for 12 months and free netflix :rotfl: (FOR NOW)

In the light of Virgin's price increase next month, I phoned Virgin yesterday to give them the opportunity to keep me as a customer. After some discussion. with a tweek to our TV package, I managed to get a monthly saving of £25.54 which amounts to a saving of £306 over 12 months. Result!! Thanks MSE for guidelines on how to haggle!:T