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  • FIRST POST
    • Former MSE Wendy
    • By Former MSE Wendy 7th Dec 12, 3:16 PM
    • 868Posts
    • 1,782Thanks
    Former MSE Wendy
    CAB Board Pilot ending Wed 19 December
    • #1
    • 7th Dec 12, 3:16 PM
    CAB Board Pilot ending Wed 19 December 7th Dec 12 at 3:16 PM
    Hi everyone

    We’re reaching the end of the initial CAB Board pilot, which was set up to run for six months. The last date for questions if you’re hoping for a CAB reply will be Wednesday 19th December 2012. CAB will aim to reply by 21st December.

    Unilt then please read the Intro thread for details on how the board works.

    Please give us feedback:

    Citizens Advice have set up a Survey Monkey Questionnaire asking for feedback and comments (open until 6 Jan 2013). All feedback would be very welcome, but please try and make it constructive - eg did you use it to ask a question, did you feel your question was answered, how you felt it went, how it could be improved etc.?

    The responses to the survey will form part of the evaluation of the pilot by Citizens Advice and will help in deciding how a longer-running service needs to be set up and resourced.

    Thanks all
    Last edited by Former MSE Wendy; 07-12-2012 at 3:35 PM.
Page 1
    • JimmyTheWig
    • By JimmyTheWig 7th Dec 12, 3:54 PM
    • 11,498 Posts
    • 11,163 Thanks
    JimmyTheWig
    • #2
    • 7th Dec 12, 3:54 PM
    • #2
    • 7th Dec 12, 3:54 PM
    Question 5 - there is a space for "Other" but no box to tick if none of the options apply. It is a required field.
    The same with question 7.
    And question 10.
    And 13 and 14.

    Am giving up on the survey now. Sorry.
    Last edited by JimmyTheWig; 07-12-2012 at 3:58 PM. Reason: Giving up.
    • Former MSE Wendy
    • By Former MSE Wendy 7th Dec 12, 4:41 PM
    • 868 Posts
    • 1,782 Thanks
    Former MSE Wendy
    • #3
    • 7th Dec 12, 4:41 PM
    • #3
    • 7th Dec 12, 4:41 PM
    Thanks for that JimmyTheWig, the survey's been tweaked to resolve the above.
    • agrinnall
    • By agrinnall 7th Dec 12, 5:13 PM
    • 17,903 Posts
    • 13,580 Thanks
    agrinnall
    • #4
    • 7th Dec 12, 5:13 PM
    • #4
    • 7th Dec 12, 5:13 PM
    I have completed it, but Q16 has no suitable response if you never asked a question on the CAB board. In fact, the whole section on how a question was handled should only be shown if you confirm that you did ask at least one question.
    • JimmyTheWig
    • By JimmyTheWig 7th Dec 12, 5:14 PM
    • 11,498 Posts
    • 11,163 Thanks
    JimmyTheWig
    • #5
    • 7th Dec 12, 5:14 PM
    • #5
    • 7th Dec 12, 5:14 PM
    Thanks for that JimmyTheWig, the survey's been tweaked to resolve the above.
    Originally posted by MSE Wendy
    Nice one for the ones I mentioned. But it looks like you didn't go past where I gave up...
    There is the same problem with question 16.
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