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  • FIRST POST
    • bignred05
    • By bignred05 1st Sep 12, 7:51 PM
    • 994Posts
    • 298Thanks
    bignred05
    Adobe Flash Player 11.4r402 has stopped working ???
    • #1
    • 1st Sep 12, 7:51 PM
    Adobe Flash Player 11.4r402 has stopped working ??? 1st Sep 12 at 7:51 PM
    Hi Folks,

    I'm after some advice please, I've recently updated Firefox (running on Win 7) on my Dell Inspiron 1750 laptop

    now I keep getting pop up messages stating

    Adobe Flash Player 11.4 r402 has stopped working

    had this message all last night, (what a pain) anyway I deleted the previous version on Adobe flash player and installed the latest version

    I'm still getting the message, although not as frequent, any ideas,suggestions as to getting rid of this message

    Thanks in advance
Page 1
    • OneADay
    • By OneADay 1st Sep 12, 8:10 PM
    • 8,660 Posts
    • 6,623 Thanks
    OneADay
    • #2
    • 1st Sep 12, 8:10 PM
    • #2
    • 1st Sep 12, 8:10 PM
    Cleared the firefox cache?
    Some sites just do cause firefox to crash sometimes but try clearing the cache, uninstall flash, disable the flash plugin in firefox and then reinstall.

    I know of one site myself, first time I go there each day it crashes, restart firefox and it works. Using the testing release of firefox myself, on version 16.
    • rich_jtg
    • By rich_jtg 1st Sep 12, 9:10 PM
    • 309 Posts
    • 87 Thanks
    rich_jtg
    • #3
    • 1st Sep 12, 9:10 PM
    • #3
    • 1st Sep 12, 9:10 PM
    I've seen this happen a lot recently on Windows XP computers.

    On that platform, you need to switch off automatic updates to stop the errors.

    If you want to try the same, open Start, and type in Flash - the control panel link to the Flash player should appear in the list. Go there, select the advanced tab, and change the update option to 'notify me of updates'.
    • Andrew1472
    • By Andrew1472 1st Sep 12, 11:21 PM
    • 301 Posts
    • 232 Thanks
    Andrew1472
    • #4
    • 1st Sep 12, 11:21 PM
    • #4
    • 1st Sep 12, 11:21 PM
    Stop Trusteer Rapport if you have it running and the problem will go away.
    You can stop and start Rapport by following:
    Start menu -> All Programs -> Trusteer Rapport -> Stop Rapport
  • Mistique2470
    • #5
    • 2nd Sep 12, 2:15 PM
    • #5
    • 2nd Sep 12, 2:15 PM
    Hi
    I have jsut uninstalled Trusteer Rapport but its still happening?
    Opens up to 31 pages with 'Adobe Flash Player 11.4 r402 has stopped working'.
    x
  • Mistique2470
    • #6
    • 2nd Sep 12, 4:23 PM
    • #6
    • 2nd Sep 12, 4:23 PM
    Hi
    I have just now re-started my computer & the problem has now gone.

    Thank you. x
    • bignred05
    • By bignred05 3rd Sep 12, 7:25 PM
    • 994 Posts
    • 298 Thanks
    bignred05
    • #7
    • 3rd Sep 12, 7:25 PM
    • #7
    • 3rd Sep 12, 7:25 PM
    Stop Trusteer Rapport if you have it running and the problem will go away.
    You can stop and start Rapport by following:
    Start menu -> All Programs -> Trusteer Rapport -> Stop Rapport
    Originally posted by Andrew1472
    MSE, comes to the rescue yet again

    this appears to have done the trick

    having suffered a few nights of constant pop-up messages and slow running pages, I'm now back up and running


    Thank you very, very much for the tip
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