Confused's Insurance feedback

Former_MSE_Wendy · 8 July 2008 at 11:46AM

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Paddy_O'Moron · 13 August 2008 at 10:47AM

Been trying since THURSDAY (August 7th) to get onto Confused's website. Times out every time. What's the problem? Don't they want any business?
The other websites work fine, so it's not a problem with my browser or firewall. It just seems that Confused's technology isn't up to much.

So I'm off to Tesco's website.

Carmex_Fan · 13 August 2008 at 11:54AM

I wouldnt even bother with confused, they quoted me extortion price.

darkcloudi · 13 August 2008 at 12:56PM

I had used Confused.com recently for car insurance was disappointed to find out that a mark was placed on my credit file just for searching for the cheapest insurance, this was done by RBS on behalf of UKI Partnership. I only managed to find this out since I got membership with Experian else I would not have known.

I created a thread on this forum about this and someone from confused.com had responded. So believe in terms of service they are quite good and I did use them quite regularly. I have found on some instances when you go to the particualr insurance directly it sometimes comes back with a cheaper quote compared to confused.com.

Little worried to use them now for everything in case a search is put on everytime I am looking for a particular insurance. Don't mind the unrecorded enquirys but the one occured on my file would count as a search of my report.

elfreako · 14 August 2008 at 1:21PM

darkcloudi wrote: »

I had used Confused.com recently for car insurance was disappointed to find out that a mark was placed on my credit file just for searching for the cheapest insurance, this was done by RBS on behalf of UKI Partnership. I only managed to find this out since I got membership with Experian else I would not have known.

I created a thread on this forum about this and someone from confused.com had responded. So believe in terms of service they are quite good and I did use them quite regularly. I have found on some instances when you go to the particualr insurance directly it sometimes comes back with a cheaper quote compared to confused.com.

Little worried to use them now for everything in case a search is put on everytime I am looking for a particular insurance. Don't mind the unrecorded enquirys but the one occured on my file would count as a search of my report.

Do all insurance companies do this?

darkcloudi · 15 August 2008 at 3:08PM

elfreako wrote: »

Do all insurance companies do this?

i know More Than do as they are part of Royal and Sun Alliance although with them it appears as Unrecorded Enquiry, which doesn't count as a search.

Oscar_The_Grouch · 17 August 2008 at 1:02PM

I used Confused to get my car quote and the website worked fine. I did read their T&C's first and they confirm that there may be a credit check involved. I had ample opportunity to back out before the credit check was done and I had to tick a box to say that I had read the T&C's and was happy with them first.

The best price on their website was NU, so I went direct to NU via Quidco and got £52 cashback. Net result: reduced premium from £360 last year to £250 this year.

beardiedog · 24 August 2008 at 12:12PM

MoneySupermarket is cheapest for me so far, then confused. Saving of £50 with M&S over my current insurers Budget with exactly the same benefits and the quoted price includes everything. By paying an extra £8 I can reduce my excess from £250 down to £100. Gonna see if I can get any cashback deals now and see if I can reduce it any further. I'm over 50 and the likes of Saga have failed to come up with a better deal than other companies.

beardiedog · 26 August 2008 at 10:24AM

After linking through to M&S I checked that all the correct answers had been transferred across before I went ahead. No cashback gimmicks like other insurers just an upfront quote with everything included, it's up to you then remove anything you don't require.

jontyC · 11 September 2008 at 11:17AM

Tried confused for home insurance. Site easy to use and saved £250 on quote price against direct line, who I've used for 12 years. This meant I could pay it in one payment, saving £41 on installments. The test of the pudding is in the eating though. I stuck with DL becasue they were very good when it came to claiming. I'm now with homeinsureltd which confused apparently has close links with. Fingers crossed I don't have to use them!

movilogo · 11 September 2008 at 3:45PM

Confused.com is owned by Admiral group. So, their comparison will favor companies in that group.

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