DMP & Mutual Support Thread - Part 11

Time_to_face_the_music wrote: »

Post DMP start did you challenge the interest/charges paid with each individual creditor, making a complaint and then taking it to the FOS if/when you did not get a satisfactory conclusion?

No we didn't. How would we go about this considering a lot of the debts are with DCA's?

Stepchange have an odd way of distributing payments, so we reverted to "normal" distribution when we changed to self managed and all creditors were perfectly happy with it.

Yes, always realised that but didn't know just how odd. Have just worked our payments out by percentages of debt and we have one debt that they have been paying £32 to which I have worked out as should be £7:eek: and another that should be getting £60 but they have only been paying £28. Time for things to change.

Just looking for a little advice,
I've been in a Dmp for a few months now with stepchange and I'm thinking of going self managed so i can get the payments to the creditors without worry of being hit with a late payment fee. I appreciate what stepchange have done for me but it makes me anxious seeing that the likes of barclaycard are expecting it on the 4th and you know stepchange won't actually send it until the 10th even though they take it from your bank account on the 1st! (Yes I know stepchange are funded by the interest they make on our payments)
Thoughts?

Ariel82 wrote: »

Just looking for a little advice,
I've been in a Dmp for a few months now with stepchange and I'm thinking of going self managed so i can get the payments to the creditors without worry of being hit with a late payment fee. I appreciate what stepchange have done for me but it makes me anxious seeing that the likes of barclaycard are expecting it on the 4th and you know stepchange won't actually send it until the 10th even though they take it from your bank account on the 1st! (Yes I know stepchange are funded by the interest they make on our payments)
Thoughts?

Hi Ariel,

You could of course contact BC and request they move the due date, that's what I did at the beginning of my dmp.

Everyone can self manage and I have started from this month. I started my dmp with SC in November 2013 and am now very comfortable talking to creditors and running a budget. If you are happy with doing this then maybe self managed is for you.

Puzz. x

Have spent the last hour going over everything with DH and he agrees going self-managed is the way to go (and do CCA requests and eventually F&F's) His only concern is SC have been a buffer and he feels, almost a security preventing any of our creditors taking things further and doesn't want going self-managed ending up being detrimental. So hopefully I can settle his worries with a few more answers that you highly intelligent lot can help with.

We have been on our DMP 12 years now with approx. another 15 to go. So all of our debts are off our credit records except for one Cabot re-defaulted in 2010 and despite fighting it they won't remove it. At least it will be off at the end of this year.

So the questions are:-

If we do F&F's and accounts get marked as settled will they show on our credit records again?

Some of the payments SC have been making to creditors will change significantly when we change to pro-rata (L1oyds in particular). Has this caused problems for anyone?

Our list of current creditors are
NC0-Arr0w
Cab0t
ldem
R0bins0n Way
Tesc0
Barclayc*rd
Bla1r 0liver Sc0tt
R8S
Westsc0t
Dlrect Leg*l
LIoyds
Are any of them particularly troublesome?

And if it makes any difference to any of the answers we are in Scotland:D
Thank you in advance for all replies

sourcrates wrote: »

Hi,


Template letter is in the stickies at the top of the forum, link here :


http://forums.moneysavingexpert.com/showthread.php?t=2607247

OK, I didn't think that was the one to use because we are not asking them to prove the debt but on reading it again I can see where it could work. Thanks