need it help laptopt taken for repair confused

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  • surfsister
    surfsister Posts: 7,527 Forumite
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    thanks all for the help!! any recommendations for a new basic replacement laptop for him?

    if acer isn't good and I've heard Dell blow up. Anything reasonably priced which you would suggest.
  • DCFC79
    DCFC79 Posts: 40,598 Forumite
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    surfsister wrote: »
    thanks all for the help!! any recommendations for a new basic replacement laptop for him?

    if acer isn't good and I've heard Dell blow up. Anything reasonably priced which you would suggest.

    What are these Dell laptops that blow up ?
  • AndyPix
    AndyPix Posts: 4,847 Forumite
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    surfsister wrote: »
    I've heard Dell blow up. .


    :rotfl: .....


    For what its worth, I wouldnt bother with any of the consumer grade Dell stuff.
    Its all a bit flimsy and plasticky.


    But the business machines are excellent.
    If you are after a budget machine then you could do a lot worse than a refurbed dell ex business machine
  • NiftyDigits
    NiftyDigits Posts: 10,459 Forumite
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    Windows 7 Ultimate SP1 English 32-bit

    Windows 7 Ultimate SP1 English 64-bit

    Download and save the appropriate image and then use Windows built in Image Burner to create an installation DVD.

    Then; https://www.bleepingcomputer.com/tutorials/windows-7-recovery-environment-command-prompt/

    Of course i am guessing Windows 7, since you didn't bother to reply....
  • surfsister
    surfsister Posts: 7,527 Forumite
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    sorry nifty digits we had a family illness. emptybox had correctly diagnosed the blue screen with clouds n vapour trail as windows vista. Don't forget when I saw the laptop it had already expired!! the owner has little idea of IT!

    if the laptop won't start how can he download it?
  • debitcardmayhem
    debitcardmayhem Posts: 11,858 Forumite
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    surfsister wrote: »
    sorry nifty digits we had a family illness. emptybox had correctly diagnosed the blue screen with clouds n vapour trail as windows vista. Don't forget when I saw the laptop it had already expired!! the owner has little idea of IT!

    if the laptop won't start how can he download it?
    Could you download it for him ?
    🍺 😎 Still grumpy, and No, Cloudflare I am NOT a robot 🤖BUT my responses are now out of my control they are posted via ChatGPT or the latest AI
  • NiftyDigits
    NiftyDigits Posts: 10,459 Forumite
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    surfsister wrote: »
    sorry nifty digits we had a family illness. emptybox had correctly diagnosed the blue screen with clouds n vapour trail as windows vista. Don't forget when I saw the laptop it had already expired!! the owner has little idea of IT!

    if the laptop won't start how can he download it?

    He stated Windows 7, not Vista.

    You were supposed to have downloaded it...

    Windows 7 Professional SP1 English 32-bit

    Windows 7 Professional SP1 English 64-bit

    Download and save the appropriate image and then use Windows built in Image Burner to create an installation DVD.

    Then; https://www.bleepingcomputer.com/tutorials/windows-7-recovery-environment-command-prompt/
  • surfsister
    surfsister Posts: 7,527 Forumite
    I've been Money Tipped!
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    thanks!! you are so helpful!!
  • surfsister
    surfsister Posts: 7,527 Forumite
    I've been Money Tipped!
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    have found at John Lewis a returned Levono 80R900B7UK

    2 yr gurantee with windows down and trial of office downloaded
    32gb hard drive

    2gb installed ram intel dual-core celeron N3060 processor speed 1.6ghz

    Any of you experts care to make any suggestions. It seems best to buy this than pay over £100 to restore the old Dell. Do Levon's fall apart or blow up??? Thanks anyway.
  • NiftyDigits
    NiftyDigits Posts: 10,459 Forumite
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    surfsister wrote: »
    have found at John Lewis a returned Levono 80R900B7UK

    2 yr gurantee with windows down and trial of office downloaded
    32gb hard drive

    2gb installed ram intel dual-core celeron N3060 processor speed 1.6ghz

    Any of you experts care to make any suggestions. It seems best to buy this than pay over £100 to restore the old Dell. Do Levon's fall apart or blow up??? Thanks anyway.

    Forget about it...

    Are you actually paying attention to anything that is written to you on this thread?
    You just seems to be wasting everyone's time.
    Have you downloaded one of the images and attempted a repair?

    This will be the third time, I have posted these links, only for you to have done nothing.

    You are supposed to download and create the disc on your machine and then take it to your relative to follow the instructions behind the link at the bottom of this post.

    Windows 7 Professional SP1 English 32-bit

    Windows 7 Professional SP1 English 64-bit

    Download and save the appropriate image and then use Windows built in Image Burner to create an installation DVD.

    Then; https://www.bleepingcomputer.com/tutorials/windows-7-recovery-environment-command-prompt/
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