Want to claim PPI, don't have account details

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Hi

I had about four or five credit cards some years back which I settled via a Debt Management Plan. I think I may have paid PPI on some of them but I can't for the life of me find the account details. Can anyone advise whether there is a way of doing this? I tried my DMP service but they don't have records.

Thanks in advance

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  • mum2one
    mum2one Posts: 16,279 Forumite
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    For me ...

    Claim A... they wrote to me last week out of the blue, saying had a card back in 1996, think closed in 2000. With settlement figure, apparently all there records are being reviewed.

    Claim B... I used the link from the home page in here as I had a loan in 2002, paid off in 2005. I had no account details, followed the prompts on the link..
    About a week later had a letter asking me to ring, the loan that I was enquiring about had already been reviewed and they found in my favour by searching it brought up a previous loan... ( I had forgot about), there reviewing that.

    I would just take a chance the companies will have records x
    xx rip dad... we had our ups and downs but we’re always be family xx
  • System
    System Posts: 178,093 Community Admin
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    Amazing thanks Mum2One!!!!!
  • Nasqueron
    Nasqueron Posts: 8,818 Forumite
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    Hi

    I had about four or five credit cards some years back which I settled via a Debt Management Plan. I think I may have paid PPI on some of them but I can't for the life of me find the account details. Can anyone advise whether there is a way of doing this? I tried my DMP service but they don't have records.

    Thanks in advance

    Do bear in mind that any money from a PPI refund can be offset against the money you didn't pay back (this includes any money written off, interest freezes etc). You would get any excess after that.

    You just need to send a complaint letter explaining your reasons and providing evidence - maybe ring the provider first and ask. Do try and focus on factual reasons for it such as if you weren't working when you took the card out or had good work benefits. Every card with PPI on would have listed the PPI charge as a separate debit every month so "didn't know I had it" won't work with CCs.

    See guide here

    http://www.moneysavingexpert.com/reclaim/ppi-loan-insurance
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