Virgin Media retention deals (post your haggling successes)

For your info and for comparison purpose for haggling, I've just had a letter through from Sky offering me the Box Sets Bundle with Sky Q multiscreen (SKY Q box plus additional mini box), Sky Fibre unlimited and line rental, all for £50 per month on an 18 month contract.

I'm currently with Virgin Media on the Player Bundle with Vivid 100Mbps, Player TV (M), and Weekend Telephone with Telephone Line Rental for £20 per month. When my deal ends in the next couple of months this will go up to £50 per month.

Does anyone know what sort of deal I am likely to get at the end of my contract. I'm not expecting to get the same for £20/month, but what sort of deal have people had before on this package?

Thanks in advance

Yes I think you could do better. I did this on behalf of my mother 3 weeks ago she got

Full house tv
100mb broadband
Weekend calls

£38 per month

She also got a v6 tivo box the month before on a self install for £20

cjp2k wrote: »

Yes I think you could do better. I did this on behalf of my mother 3 weeks ago she got

Full house tv
100mb broadband
Weekend calls

£38 per month

She also got a v6 tivo box the month before on a self install for £20

thanks i will ring them again next week

Current deal, just over £70 / pm, was due to go up to just under £75 / month from next month.
That is for:

• Talk Evening and Weekends
• TV Size M+
• VIVID 150 Optical Fibre (apparently they no longer do this up to speed bracket)

You can count the number of calls we make on the landline on one hand each month, wouldn't have thought that it's more than a couple sometimes. So the £19 / month phone line rental is appearing pretty hefty for so little use.

TV - not really massive viewers and would be totally happy with using Freeview.

Internet is the main thing, well for me, would like to keep a 100 min connection.

First ring to Inbound Retentions via the 'thinking of leaving us' option using the landline, they offered:

• the 'player' TV package
• eve & w/e calls
• 100 b/b connection

for £47 / month

Said I needed to think about it and speak to my partner but asked that the actual details of this deal be put through to me. He said he could do it by text but when the text actually arrived, it contained no details of what was offered and was a message that said 'do you take this deal? Y / N' to which I answered no.

Rang up again a few moments ago to press for a cancellation date and was told that by saying No to the text message, I had already initiated it!

So, fingers crossed I get a call from Outbound Retentions at some point in the days ahead.

Would actually like to get just get shot of the landline and TV service that VM offer and get a broadband only deal for the 200 speed but when I mentioned this on the first time I rang, referring to their deals page, I was told that that is for new customers only... but surely, they could offer me the same deal too if they wanted?

Complicated by the fact that our (rented) property has had VM since before we moved in 6 yrs ago, so there's no BT line which would have to be installed should VM call our bluff and then we may have to move anyway at some point as the flat is on the market... so perhaps the easiest option was to accept that first offer that may not be the best one with savings of £24 / £28 pm.