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Comments
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We had this with our house (bought years ago). We probably used a new oil supplier and they were more cautious than the previous one. We sucked it up to experience (though I may have sworn a bit). Great that your Mum has got you to help her with this."Have nothing in your houses that you do not know to be useful, or believe to be beautiful." William Morris0
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I don't see how they think she could possibly be expected to know about this.
By the sounds of it, when it's filled the driver decides if it's good it gets filled, if it isn't good it doesn't. So as there was half a tank left, last time it was filled it must have been ok.
If they'd arrived to an empty tank then this might be a clue that there had been a problem when she'd try to fill it, but she hadn't!
I'm sure this will work out ok. Especially as the buyer had a survey and could quite easily have asked them to specifically observe the tank condition. Solicitor is obliged to pass this info on, but it doesn't mean the solicitor thinks they have any chance of achieving the windfall!0 -
Firstly your Mum needs to send to the solicitor a copy of her fee scale for dealing with queries and advice.0
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Can't you just reply with a copy of the receipt for the last oil fill, copy of the paperwork for the last service, and simply state that you will not be replacing it?0
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I can't see that OP has answered if it's Scotland or England.
If it's england its buyer beware. With my last property sale the buyers were hung up on the boiler telling me to get it serviced. With advice fom my solicitor she told me its buyer beware and they need to get it checked and pay for it. They didn't and the sale went through.
I can't see how an oil tank would be any different. I wouldn't even respond. They should go back to their surveyors, I mean how many of us are experts in oil tank conditions?
Sounds like they are trying your mum to see if she will bite.0 -
glasgowdan wrote: »Can't you just reply with a copy of the receipt for the last oil fill, copy of the paperwork for the last service, and simply state that you will not be replacing it?
Presumably, the new owners already have the latter, and the date of the last oil fill, whilst possibly helpful, wouldn't prove anything in itself.
I would stay one step removed. The new owners already have enough info and are just trying it on. If they have any claim at all it would be against the manufacturer, but I wouldn't help them with that in the OP's position.0 -
Was it one of those new Smart boilers?......With my last property sale the buyers were hung up on the boiler telling me to get it serviced. ......
I repeat my advice from earlier - far better not to engage at all.Can't you just reply with ......?Note: she should not respond either to the buyers, or their soliciters, either by phone or in writing, until she has obtained all the information she can and has had advice. Until then, ignore.0 -
I agree with G-M. I have not had oil for years so I am bemused as to how the delivery driver was able to check inside the tank, did he have a telescopic camera ? In the absence of any technical data I would agree that all correspondence be ignored. I cannot believe that any surveyor checking would not have special requirements on checking oil tanks. I think it is a big try on personally.0
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Since when did a delivery driver ( And that's what they are ) become qualified as to assess the integrity of a bunded unit?
That's right, they're not. Completely ignore.0 -
Some interesting points raised. As an owner of a bunded tank I can answer some questions.
Firstly the bund is there to catch an oil spill if the tank bursts. In our case it was a building regs requirement as we are close to a stream. The effect of having a bund is the tank is twice as big as the bund has to be capable of containing the whole contents of the tank.
How would the owner know if it had burst? well firstly your oil level may have gone down very quickly or you might have run out of oil sooner than expected. Secondly, if like us you have a remote reading oil level gauge then that will have a flashing light that comes on if it detects oil in the bund.
How would the delivery driver know? To fill the tank you unscrew a large lid on the outer tank. Then you look inside and you see the inner tank with another lid that he then removes to fill it. He could (and probably has in this case) checked the bund for oil with a dipstick.
Cost of replacement? It's not just buy a new tank. you have an old failed tank, partly full of oil to be removed and disposed of first. That will be treated as contaminated waste so there is a cost to have the oil removed and then the failed tank transported and disposed of
Lastly did she know? Well if it was okay at last service and okay at last fill, and she does not have a remote reading sensor with a big light flashing at her, then she could not reasonably have been expected to know that there was a problem because you would not normally expect the house owner to go dipping the bund just in case.
One last thing to check is how much oil is in the bund? If only a little, then it could well just be a spillage from a previous careless driver who allowed some to overflow from the main tank into the bund. To determine that the tank has actually failed, then you need to confirm that the level of the oil in the tank is exactly the same as the level of oil in the bund.0
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