Jd sports

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  • Pollycat
    Pollycat Posts: 34,685 Forumite
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    BoGoF wrote: »
    According to Sports Direct website click and collect is £4.99
    But.....the OP ordered the trainers from JD Sports.......:whistle:

    FTR, 'click & collect' from JD sports is free.

    When you use 'click & collect' from Sports Direct (costing £4.99 as you've pointed out) they give you a £5.00 voucher to spend in-store.
  • Sncjw
    Sncjw Posts: 3,509 Forumite
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    They still have them online for £5.
    Mortgage free wannabe 

    Actual mortgage stating amount £75,150

    Overpayment start date 1/3/23.

    Starting balance £66,565.45

    Current balance £63,787.16

  • LilElvis
    LilElvis Posts: 5,835 Forumite
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    Sncjw wrote: »
    They still have them online for £5.

    Post the link to them then. Others can go through the ordering process and see what price shows at checkout.
  • Fosterdog
    Fosterdog Posts: 4,948 Forumite
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    I just looked and they only have one pair of men's, one pair of women's and three pairs of children's trainers marked at £5 but they are all out of stock so no way to see if the price would change when a size is selected.

    Regardless of what they were and are advertised as you were given a total of £10 at checkout and agreed to pay that. The time to query it was before accepting £10 as the charge and completing the purchase it is too late now.
  • Fosterdog
    Fosterdog Posts: 4,948 Forumite
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    These are the only men's at £5 https://www.jdsports.co.uk/product/black-fila-speedway/035417/

    And these are the only women's https://www.jdsports.co.uk/product/grey-fila-speedway-womens/035394/
  • Sncjw
    Sncjw Posts: 3,509 Forumite
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    The women's ones are the ones I ordered
    Mortgage free wannabe 

    Actual mortgage stating amount £75,150

    Overpayment start date 1/3/23.

    Starting balance £66,565.45

    Current balance £63,787.16

  • LilElvis
    LilElvis Posts: 5,835 Forumite
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    edited 15 June 2017 at 7:05PM
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    Sncjw wrote: »
    The women's ones are the ones I ordered

    Yes, there's a glitch

    Added them to my basket and that shoes the trainers at £5, a free JD Sports bag and then a subtotal of £10. Its quite clear before you even go to the payment page, though I do realise you ordered on the mobile app.

    Edit: installed mobile app and the basket total clearly shows £10 total price. It might be an error but you accepted it.
  • wealdroam
    wealdroam Posts: 19,181 Forumite
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    Sncjw wrote: »
    The women's ones are the ones I ordered
    If I order those in a size 8 it shows them instock and the checkout looks rather strange, to say the least.

    Here is a pic:

    Capture_zpsl5ufndul.png


    It shows the item price as £5.00 (reduced from £40.00),
    a sub-total price of £10.00, and a delivery charge of £3.99.

    OP, I agree with the others. By clicking on 'checkout securely' you are accepting the higher price.
  • Fosterdog
    Fosterdog Posts: 4,948 Forumite
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    Although now seeing the glitch it would be worth sending them an email with a screenshot attached, they might honour the £5 and refund you the other £5. If they say no though there's not much you can do as you were fully aware of the total before committing to the sale.
  • Sncjw
    Sncjw Posts: 3,509 Forumite
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    Hey have refunded the £5 whoop. Taken all day to get a response from them
    Mortgage free wannabe 

    Actual mortgage stating amount £75,150

    Overpayment start date 1/3/23.

    Starting balance £66,565.45

    Current balance £63,787.16

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