Avro Energy UK.

whattochoose wrote: »

Avro have disappeared as a best buy for me when I do a price comparison on Cheaper Energy Club, not sure why, but it looks like I'll be giving them a miss.
GB Energy are now the top pick, so I am seriously thinking about switching to them.

It is very likely that they've disappeared because they put the tariff up and acquired the number of customers that they were aiming for. Once they've done this they up their prices so they don't take on any more people (either they're loss leading with this tariff, or they operationally can't cope with more than x customers, or that above a certain number of customers they incur more cost).

Total_cynic wrote: »

Avro have come up for me as cheapest. Investigating, the website says it wants a 'security deposit'. The FAQ explains that this is to check credit rating. It also says that if you fail the check they will keep the deposit.

I've never heard of this or been asked when switching, which I've often done.

Could it be a fiddle and they intend to disappear with all those deposits?

It is a brand new company and is owned by a very young guy. Like you say, that clause is very much non-market standard. Whether the intent is something nefarious I don't know (you really are living up to your username!) but I wouldn't sign up to them because of that clause, it's absurd.

Under their T&C it states the following as regards a security deposit.

10. Non Payment of Charges
10.1 If you do not pay any sums due to us, we may;
10.1.1 Require a Security Deposit from you, or replace your existing meter with a prepayment meter;

That`s it.
It doesn`t mention paying anything in advance.
Read the T&C.

http://www.avroenergy.co.uk/Terms.aspx

I have just registered with avro energy... Quickly got my welcome pack by email and then the surprise they want the first direct payment (15th Feb) before connection on the 25th.. Will Ring them tomorrow to sort this out never had to pay for gas and electric in advance before...
The other thing the phone lines close at 17.30 Monday - Friday

Peter.collins443

Glad I have 14 days to cancel this if this correct

peter.collins443 wrote: »

The other thing the phone lines close at 17.30 Monday - Friday

Peter.collins443

Glad I have 14 days to cancel this if this correct

At least it`s a freefone number and if the DD is the correct amount I can`t see it matters when they take it.

My fix is up at the end of March and Avro is one I`m considering along with Flow Energy.


Talk To Us
Customer Support & New Customer Switching
0800 6800 795 from a Landline
0330 0885 754 from a Mobile

Monday – Thursday 9:00am – 5:30pm
Friday 9:00am – 4:30pm

LeroyBoyce wrote: »

I'm tempted to change to Avro too as I could save £122.

I, too, feel I'm being a bit over cautious. However, if everybody always felt the same, how would a new firm ever get up and running? It's probably exactly what the "big 6" want us to think...

The good thing is if they do not come up to scratch there is no exit fees on their tariff.Same goes if they increase prices.
I can`t start a switch until the end of Feb but I`m going to give them a bash.