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    • slenderkitten
    • By slenderkitten 15th Dec 12, 7:58 PM
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    slenderkitten
    Social Housing Question....
    • #1
    • 15th Dec 12, 7:58 PM
    Social Housing Question.... 15th Dec 12 at 7:58 PM
    Hi, i'm not sure if this is in the right section, apologies if it aint.
    I'm not going to go into all the issues i had i will just generalise for the first two so you get the gist. I am absolutely besides myself as i cannot believe i'm in this situation again.
    1A My first home of 9 years i had to leave because of bad neighbours who lived on top of me, if i hadn't at that time I am sure i would have died because of my ill health due to the serious noise and anti-social problems i suffered for the last two years.

    B I was moved into another place, at the request of my MP, the council claimed it was quiet, the first night sleep was disturbed by a noisy vehicle (i didn't know the flats were next to an industrial unit). After this I spoke with neighbours who said they were complaining about it for 10 years. I moved after 3 years it had an affect with my hair, nails and sleep was seriously affected.

    C I was moved into another place 4 months ago, at the request of my MP, i live ABOVE neighbours who are asleep in the afternoon and awake at night, this place is on a scheme for over 40's and pensioners. Originally, the son was coming in around midnight slamming the door, then did the same when he left at 5am. The general atmosphere was loud, there were several of the family visiting on a daily basis where then are restrictions on how many people are allowed to visit. The son is one of these lazy types who dont want to work, smokes weed etc, the mother is in her late 50's.

    There were already complaints from the previous occupants of my flat about them and they left because of them, they also have too many visitors and arguments, the idiots have been there less than a year themselves. I had other problems like cigarette smoke smell, and cooking smells coming from their flat, (they didn't open windows or clean up regularly) the mother would start doing something in the bathroom/hallway but with loud banging around 6am, she would also carry on banging objects very loudly throughout the day. The smoke and the morning cleaning has stopped but i have noticed that whenever i am doing stuff around my flat, hoovering, having visitors etc just doing what you would expect people to be doing as normal in the daytime they would bang in the night.

    i had problems with my other neighbours who are on my level at 6am also doing something noisy, the neighbour below them confirmed that it was waking her,but it has been resolved.

    What should i do here. I have had serious headaches for years because of being woken up in the night lost my jobs twice last year due to this problem, i had already gone down the route from the first place of having counselling sessions when my depression was at its worst.

    The council is going to put in recording instrument which i am well aware that it wont record nothing. Is there someone higher than the council themselves who I can report the council to about my situation. I am fed up of moving and spent alot of money which has now dried up, i am out of work and not sure how i can cope with this noise problem and being at work with ill health.

    I intend to get out of this situation even if i have to do some sort of live in job that is out of my city.

    My neighbour who lives on the same level as the idiots has heard what they been doing but will not complain about them and sleeps in the living room to get away from it. i am basically alone in all this, residents told me that the previous occupants were complaining and that the housing officer who i originally complained to told me that he had been round there a few times and could smell the strong smell of smoke in her home and knew that it was her son who visited her at night.

    i challenged the manager (this is the guy who showed me round the flat and could smell the smoke -[he later retracted this and said he doesn't remember the smoke being here -you really couldn't miss it, at least half the residents are chain smokers]. neighbours have told me that they are aware of the smoke going into other flats

    I also told him that the previous occupants were complaining about them, he said he had no knowledge about it, he also didn't know that they haven't been here long either. I asked him whether he was told about my first flat as i said that these people are just like them, he said the area manager for my last home did not tell him about it.


    I hope someone can help me with this! As I feel that it needs to be escalated to a higher level
    Last edited by slenderkitten; 16-12-2012 at 4:05 PM.
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Page 2
  • ILW
    i think this is a silly remark, but as it is for CAB to give advice on this section and that they would not pass judgement which is what you have done here it should be left to the CAB representative to respond.

    Thank you
    Originally posted by slenderkitten
    This board was designed for CAB and others to give advice.
    Some have tried and I see little judgement, but if you refuse to say what you want it is impossible for anyone to help you.
    Sorry.
    • slenderkitten
    • By slenderkitten 16th Dec 12, 4:06 PM
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    slenderkitten
    again i have stated what i was looking for i wont be saying it again or anything further til i hear from CAB. I can see that you are not able to help so i would just move onto another topic that you are able to help with.

    THANK YOU
    My Signature is MY OWN!!
  • ILW
    OK then. There is no such thing as a social housing onbudsman. Your MP has already been involved and is as high as it goes. You could try the Police if a crime has been commited.

    I have been a housing officer in the past and doubt much has changed.
    • slenderkitten
    • By slenderkitten 16th Dec 12, 4:10 PM
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    slenderkitten
    there is an ombudsman but i will speak to CAB about it more.
    My Signature is MY OWN!!
    • London50
    • By London50 16th Dec 12, 4:18 PM
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    London50
    Quoted by you {is there some sort of ombudsman for housing?}

    Makes me wonder!!!
  • ILW
    There is actually a housing ombudsman who deals with complaints about landlords. Cannot see OP having much luck with them though.
    • slenderkitten
    • By slenderkitten 16th Dec 12, 4:33 PM
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    slenderkitten
    london i did a search a few mins ago which is why i said what i said, there is no need for people to be rude as i said ILW i will speak to CAB!!
    My Signature is MY OWN!!
  • Errata
    As your MP has already helped you to move twice, why not ask them to help you again?
    .....................I'm smiling because I have no idea what's going on ...
    • slenderkitten
    • By slenderkitten 16th Dec 12, 5:09 PM
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    slenderkitten
    As your MP has already helped you to move twice, why not ask them to help you again?
    Originally posted by Errata
    i have considered this and i'm going to speak to her at her next surgery. in the very least i wanted her to know that they have been less than honest with me i posted here to see what other options are open to me that i don't already know about. Thank you Errata.
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    • London50
    • By London50 16th Dec 12, 5:12 PM
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    London50
    Then perhaps a search before you got the "hassle" on here might have been a better choice
    • slenderkitten
    • By slenderkitten 16th Dec 12, 5:18 PM
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    slenderkitten
    london i do not like your tone of voice i am entitled to ask for help ombudsman is probably not the only avenue. please do not reply as it is not necessary. THANK YOU
    My Signature is MY OWN!!
  • irenee
    I am sure I've read somewhere on here that CAB do not post at weekends
    • slenderkitten
    • By slenderkitten 16th Dec 12, 5:32 PM
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    slenderkitten
    yes i know irene, but i made it plain at the bottom of my original post that i am looking to take my case over the councils head and i have reiterated this several times. Again i will wait for CAB, End Of!
    My Signature is MY OWN!!
  • irenee
    yes i know irene, but i made it plain at the bottom of my original post that i am looking to take my case over the councils head and i have reiterated this several times. Again i will wait for CAB, End Of!
    Originally posted by slenderkitten
    I try to be helpful and get snapped at!!!!!!!!!

    slenderkitten, you are very rude
    • slenderkitten
    • By slenderkitten 16th Dec 12, 5:44 PM
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    slenderkitten
    i am not rude i have said several times that i will wait for CAB but yet people keep replying if you read the posts you would know that you cant really help there really isn't anything you can add because i have done everything before.
    My Signature is MY OWN!!
    • London50
    • By London50 16th Dec 12, 5:45 PM
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    London50
    Irenee
    Some people just do not want help, let it go
  • irenee
    i am not rude ................
    Originally posted by slenderkitten
    That is your opinion - not necessarily other people's
    • slenderkitten
    • By slenderkitten 16th Dec 12, 5:53 PM
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    • 186 Thanks
    slenderkitten
    if people actually read the posts that have been posted people would have got the gist that there is nothing to add and to let the CAB representative post and leave it at that but some people just cant let it go and let the professional handle it.

    i have been very calm but with the amount of posts where i have already gone down the paths mentioned and that i made it clear what level of action i wanted to take. I just dont understand why people not think that i have been doing things extensively which is why i said at the very bottom of my first post that i want to take this to a higher level. i'm even considering the papers i really hope people get the message of what i am asking.

    Just leave this be and let the CAB representative reply. Thank you.
    My Signature is MY OWN!!
  • Errata
    http://www.housing-ombudsman.org.uk/ Should give you plenty of reading andinformation about what you can do and what the Social Housing Ombudsman can do.
    .....................I'm smiling because I have no idea what's going on ...
    • slenderkitten
    • By slenderkitten 16th Dec 12, 6:20 PM
    • 856 Posts
    • 186 Thanks
    slenderkitten
    Thank you errata you have been the most helpful participant on this thread
    My Signature is MY OWN!!
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