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  • FIRST POST
    • Ben8282
    • By Ben8282 19th May 17, 3:16 AM
    • 1,913Posts
    • 831Thanks
    Ben8282
    Unknown Soft Search
    • #1
    • 19th May 17, 3:16 AM
    Unknown Soft Search 19th May 17 at 3:16 AM
    My Experian report is showing a soft search (Identification-Generic Check) from a company that I have never heard of called Lexis Nexis.
    This company appears to be some sort of online library specialising in legal and accountancy textbooks which offers free trials.
    I have never had any dealings with this company.
    I will be contacting this company and Experian when they open later today and advise.
    How concerned should I be at this stage?
    Is there anything further I should do at this stage?
    Thank you
    Last edited by Ben8282; 19-05-2017 at 4:37 AM.
Page 1
    • cjv
    • By cjv 19th May 17, 3:29 AM
    • 44 Posts
    • 27 Thanks
    cjv
    • #2
    • 19th May 17, 3:29 AM
    • #2
    • 19th May 17, 3:29 AM
    Hiya, don't worry I had this same concern some time last year and after investigating it turned out it was in regards to an insurance quote search. For example on a comparison site.

    https://www.lexisnexis.com/risk/uk/insurance/
    • Ben8282
    • By Ben8282 19th May 17, 3:37 AM
    • 1,913 Posts
    • 831 Thanks
    Ben8282
    • #3
    • 19th May 17, 3:37 AM
    • #3
    • 19th May 17, 3:37 AM
    Thanks for your reply. It appears there is more than one lexis nexis. I wish Google had put the insurance people on the first page of the search results because I have now sent quite a nasty e-mail to the law and accountancy book people.
    It appears that this is in relation to the renewal of a motor insurance policy of a family member which has been with the same broker and insurance company for years and on which I am listed as a named driver.
    But I am still puzzled because this search was done 3 days ago and we received the renewal letter from the insurance broker over a week ago and we have not been doing any looking around or using comparison sites..
    Thanks again cjv.
    Last edited by Ben8282; 19-05-2017 at 4:35 AM.
    • EachPenny
    • By EachPenny 19th May 17, 11:20 AM
    • 1,145 Posts
    • 987 Thanks
    EachPenny
    • #4
    • 19th May 17, 11:20 AM
    • #4
    • 19th May 17, 11:20 AM
    ...because I have now sent quite a nasty e-mail to the law and accountancy book people.
    Originally posted by Ben8282
    I don't think you can lay the blame for that on google.

    It is always a good idea to check your facts very carefully before firing off nasty messages. Hopefully you've followed it up with a grovelling apology
    "In the future, everyone will be rich for 15 minutes"
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