Taste Card Auto-renewal

Hi. I just came on to this forum. The exact thing happened to me. Can I ask if you took it further? I am so not happy because the card had not expired but they took money for the next card before even sending it out. I have complained through PayPal. Nothing is resolved yet.

Help!
I have tried to contact PayPal for a refund, to which they have told me I need to open a claim for undelivered good.....doesn't look like I will get my money back.
Does anyone have any helpful tips on how I get my money back from Tastecard, who helped themselves to my money without authorisation after I tried to cancel this via phone?

I cancelled my tastecard subscription over the phone last August after they renewed my card without sending a reminder email that they claim to send. They have taken £35.98 out of my account last week.
I emailed them regarding this and are currently on my ninth email to a very patronising advisor who has done that same copy and paste of T's & C's previously mentioned. 8 emails in and she is now claiming not to understand the fact that I cancelled my subscription nearly a year ago! She claims to have listened to 3 years of calls and not found my cancellation call. Came across this forum researching tastecard cancellation. Has anyone had the same situation? Can you advise where to go next? I've contacted my bank who are raising a visa dispute. Funny my call was last August when earlier posters had difficulty cancelling.

Hello,

Tastecard is one of the worst cards/subscription you can buy in 2017. Most of the good restaurants in London don't accept tastecard, and the far and few places that actually do agree advertise to accept have so many restriction such as only lunches, only two weekdays (Tue/Thur), offer only on products you anyways don't buy etc.

In addition they have a yearly subscription service which they will happily deduct the money without any notification. If you are lucky - you might get an email message for membership with loads of ads and offer which buries the bad message of renewing one more year of horrible Tastecard Service.

My membership was renewed on Jan 2, and when I called on Jan 3 to cancel the membership - I was told that it is too late. I agreed to pay 15 pounds for cancelling the membership but then Tastecard changed their stance the very next day saying that memberships can't be cancelled.

Bad Customer Service, and frankly a horrible process for customers !