Civil Enforcement LTD Hospital Fine

Dear {Text removed by MSE Forum Team},

John Gallagher at POPLA has agreed that 'within 28 days from the date of this notice' is not compliant with paragraph 8(2)f. So did the previous POPLA provider (I don't count the Wright Hassall 'conflict of interests' perceived horror show that the BPA 'provided' briefly, as they failed to act as if they were POPLA, contacted operators to fill in gaps in evidence - telling them what was needed - and their woeful decisions were never seen to be independent). London Councils POPLA and the current provider both agree that this wording is not POFA compliant.

In addition to confirming the 8(2)f failing - as you effectively just have - are you now going to try to tell me that this NTK 'can be seen to state' the other mandatory wording in the rest of paragraph 8 of Schedule 4? Please confirm this is the BPA's formal position, that you are actually trying to tell me from the BPA's official viewpoint, that CEL NTKs are POFA versions and that a debt collector is entitled to say a keeper is liable based on that piece of paper?

I will be passing this correspondence to the DCLG once you have confirmed the BPA's final position. This is a formal complaint and remains unresolved, each email being copied to the DVLA for their information.

yours

I like these sort of 'dog with a bone' complaints...I am a woman of a certain middle age who never gives up on a complaint and hates to be fobbed off by rubbish.

Also, have you seen this thread?

http://forums.moneysavingexpert.com/showthread.php?t=5621226

I've just suggested in another complaint email to the BPA I just wrote tonight, that people might like to drop in the line: 'please don't skirt around the issue'!

:rotfl:

danmc1309 wrote: »

Dear Xxxxx

Thank you for your reply.

This Notice to Keeper has been issued utilising POFA (2012) and contains the relevant information as outlined in Schedule 4 (8)2 of POFA.

As previously advised, there has not been a breach of the Code in this instance and this case has been closed.

Yours Sincerely,

{Text removed by MSE Forum Team}
AOS Investigations Team
British Parking Association
Email: aos@britishparking.co.uk
Web: https://www.britishparking.co.uk

Thank you for confirming that the BPA do not check that paragraph 8 has been complied with and actually think that a CEL NTK is a POFA one. Even CEL don't think so!

I will now escalate this complaint to my MP and will be sending details to the Secretary of State for Transport, as a damning indictment of how the BPA has sunk to new depths in misleading consumers.