Want To Cancel Your Virgin Media Contract?
Nanageddon
Posts: 71 Forumite
Want To Cancel Your Virgin Media Contract?
Cable TV Or Internet
Write To
Virgin media ltd
Virgin media Cancelation Team
PO box 333
Matrix Court
Swansea
SA2 9BB
Send Recorded Delivery
Cable TV Or Internet
Write To
Virgin media ltd
Virgin media Cancelation Team
PO box 333
Matrix Court
Swansea
SA2 9BB
Send Recorded Delivery
0
Comments
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Gee thanks
Or you could phone CS on 150 and select the option for cancellation ???0 -
darwin-rover wrote: »Gee thanks
Or you could phone CS on 150 and select the option for cancellation ???
The person was only trying to help so no need for the smart comment.
"Gee thanks "
It does no harm to write in as proof that you have cancelled. It is not uncommon for virgin media to say over the phone that they will disconnect you to find out that they haven't and you are having money coming out of your account many months later.0 -
phoning CS will merely have them tell you there is a fee for cencelling, due to your minimum contract terms, having this contact address will prove extremely useful for the majority, giving you the opportunity to express your reasons for cancelling.
Thanks to the OP.:A:dance:1+1+1=1:dance::A
"Marleyboy you are a legend!"
MarleyBoy "You are the Greatest"
Marleyboy You Are A Legend!
Marleyboy speaks sense
marleyboy (total legend)
Marleyboy - You are, indeed, a legend.0 -
All complaints, cancellations etc for any service provider should be carried out by letter sent by recorded delivery. Ringing up will only cause issues if notes are not left on the account or if things are not done. Recorded delivery will at least give you something you can throw at the provider to show you sent them a letter that they obviously didn't act on.
As an aside, Darwin-Rover is your sig correct now as I know Vm recently started charging for some calls.0 -
Tryed phoning virgin media to cancel account what did we get a stupid recorded message you no the ones press 1 for this press 2 for that after being held on the line for 32 mins ( call cost about £1 75 ) we were told we had the wrong number and to phone a 0900 number no chance :mad: tied the 150 number to be told we had dialed an incorrect number :wall:
2 days of trying to get in touch with them we will be writing should of done it in the first place to save all the hastle :beer:0 -
Nanageddon wrote: »Write To
Virgin media ltd
Virgin media Cancelation Team
PO box 333
Is it possible to send a recorded letter to a PO box number?Nanageddon wrote: »
Send Recorded Deliverysomething missing0 -
yup totally
most big companies only have PO boxes to sort mail.
it still gets delivered to them and a signature obtained.
however big compnies get signiature printouts so there wont be an electronic prrof of signiature0 -
How long does it take them to disconnect?
They should have received my letter last week (recorded post) and I'm still connected...:rolleyes:something missing0 -
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Thanks d-rsomething missing0
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