Competition Scams - Please Post Them Here

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Comments

  • OpticalExpress_representative
    OpticalExpress_representative Posts: 15 Organisation Representative
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    weeowens wrote: »
    Hi,OpticalExpress representative

    Maybe you could add an opt-out.

    More comments here: http://forums.moneysavingexpert.com/showthread.php?t=3065380&highlight=http+www+opticalexpress+co+uk

    Hi weeowens,

    Thanks for your sharing your feedback. We only contact people who have expressed an interest in one of our products. We will always remove the details of anyone who does not wish to receive any communications from us if they request us to do so.

    I will pass your feedback on. Thanks for taking the time to post. If you wish to discuss further, please do not hesitate to get in touch with me at the email address above.

    Thanks,

    Lynsey Shaw
    Optical Express - Head of Customer Care
    “Official Company Representative
    I am the official company representative of Optical Express. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • OpticalExpress_representative
    OpticalExpress_representative Posts: 15 Organisation Representative
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    sortika wrote: »
    How do you get Optical Express to stop calling you repeatedly? I've had a ridiculous amount of cold calls from them after they (presumably) bought my details and they will just not stop. I get email spam as well, it's disgusting.

    Hi sortika,

    Thanks for your feedback. As we have said above, we only contact people who have expressed an interest in one of our products. If you do not wish to receive any further communication from us, please email me at customerfeedback@opticalexpress.com with your relevant details and I will action accordingly. I can only apologise for any inconvenience caused.

    Thanks,

    Lynsey Shaw
    Optical Express - Head of Customer Care
    “Official Company Representative
    I am the official company representative of Optical Express. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • twinklenicci
    twinklenicci Posts: 1,103 Forumite
    Name Dropper First Anniversary First Post
    edited 15 November 2012 at 4:37PM
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    Has anyone had a text saying someone has left a gift for you at my mystery gifts and a code to redeem ??? i have had a look on their website and havent redeemed my code as to me it looks like a spamfest ... i dont know if its a clever way for these ppi people to get you or just a way to spam you but no idea where its come from ... was hopping someone else might have an idea. I only enter comps off here and usually click no offers ... im confused x

    http://www.mymysterygift.co.uk/
    Massive Thank you to all who post comps & answers on here .i'm very grateful , good luck all.
    B~ 25/04/1999, B~17/05/2000
    E~11/09/2013
  • lilias
    lilias Posts: 7,902 Forumite
    First Anniversary Combo Breaker
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    Is it this site?

    http://www.domainbrokerage.co.uk/index.php?a=d&id=5531

    If so, the omens aren't good.
  • twinklenicci
    twinklenicci Posts: 1,103 Forumite
    Name Dropper First Anniversary First Post
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    hahahah that looks like it !!
    Massive Thank you to all who post comps & answers on here .i'm very grateful , good luck all.
    B~ 25/04/1999, B~17/05/2000
    E~11/09/2013
  • twinklenicci
    twinklenicci Posts: 1,103 Forumite
    Name Dropper First Anniversary First Post
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    Yep that looks like it lol http://www.mymysterygift.co.uk/
    No idea where i got the text from tho :( steering clear of it
    Massive Thank you to all who post comps & answers on here .i'm very grateful , good luck all.
    B~ 25/04/1999, B~17/05/2000
    E~11/09/2013
  • andy_hardaker
    andy_hardaker Posts: 26 Forumite
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    Guys, keep posting these scams up here, but for the sake of us 419ers please include as much detail as possible. Return email address, contacts name and as much detail of what the scam is offering you.
    We do it for our own amusement and to waste as much of the scammers time and resources as possible.
    Thanks
    Andy
  • Juxxize
    Juxxize Posts: 60 Forumite
    Combo Breaker First Anniversary
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    OpticalExpress_representative wrote: »
    Hi Ladychelington,

    Thank you for sharing your feedback.

    We like to call people soon after they have entered our competition or provided their details on a form because we know the treatment is something they are thinking about at the time and we believe it is of help to offer a free consultation at that point. The only way that we can ascertain whether someone is able to have laser eye surgery is for them to attend a FREE in-depth consultation with our specialist staff. Many competition entrants elect to proceed to a laser consultation in order to confirm whether they are eligible for surgery and to discuss any questions that they may have with our specialists, before having surgery.

    If I can be of any further help, please do not hesitate to contact me at customerfeedback@opticalexpress.com

    Thanks,

    Lynsey Shaw
    Optical Express - Head of Customer Care
    I'm sorry but what aload of tosh, did you actually read my post , my friend is 'blind in one eye' and has been called a number of times over the past 12months no matter how many times she tells your people in the call centers she doesn't jolly well want stupid eye surgery they keep on calling back, is your company completely heartless phoning a person with blindness in one eye and going on about laser eye surgery ! , I know for a fact she didn't enter a competition for laser eye surgery ,why would she it would be of no use! unless optical express are going to put her a new eye in. i know for a fact i didn't either ( i have great eyesight) so why would i enter a competition for eye surgery , your dodgy company have got our details from another competitions we entered.
    sorry forum users i'm off topic, rant over.
  • createbeauty
    createbeauty Posts: 2,649 Forumite
    First Anniversary Photogenic First Post Combo Breaker
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    I have had these calls from Optical Express and when I said I was not interested I felt like the caller was trying to bully me! The caller kept huffing at me asking why I did not want to be entered into a competition to win free eye surgery and was not satisfied when I told them I just DID NOT WANT IT!

    And I get several texts a month from Optical Express telling me I can text STOP to stop receiving the texts... why do I need to use my credit up to stop spam?

    If anyone asks me about Optical Express I'll point them in the direction of this thread.
  • OpticalExpress_representative
    OpticalExpress_representative Posts: 15 Organisation Representative
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    Juxxize wrote: »
    I'm sorry but what aload of tosh, did you actually read my post , my friend is 'blind in one eye' and has been called a number of times over the past 12months no matter how many times she tells your people in the call centers she doesn't jolly well want stupid eye surgery they keep on calling back, is your company completely heartless phoning a person with blindness in one eye and going on about laser eye surgery ! , I know for a fact she didn't enter a competition for laser eye surgery ,why would she it would be of no use! unless optical express are going to put her a new eye in. i know for a fact i didn't either ( i have great eyesight) so why would i enter a competition for eye surgery , your dodgy company have got our details from another competitions we entered.
    sorry forum users i'm off topic, rant over.

    Hi,

    I’m sorry to hear about you and your friends experience. It is certainly not what we aspire to as one of the UK’s leading opticians. If you can email me at customerfeedback@opticalexpress.com with both you and your friends details I will ensure that you are removed from any future communication from us.

    Thanks,

    Lynsey Shaw
    Optical Express - Head of Customer Care
    “Official Company Representative
    I am the official company representative of Optical Express. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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