Can I claim on a closed account, no account number?

Hi I have managed to claim back my charges from natwest Yippppeeee, i know that i was charged by abbey and royal bank of scotland but i dont have my account numbers or the exact dates that i banked with them, will the banks give me this information if they know i plan to claim my charges back...

lizzie12 wrote: »

Hello everyone

Have been reading the links on people claiming their bank charges and thought it would be worth asking the following...........

4 1/2 years ago oh and I changed bank accounts....... and shredded all the bank statements we had for that account.

Everything running smoothly at the moment but have been thinking over the last few days and reading the info on this site.... do you think we are in a position to claim the charges from this old account which was closed just over 4 1/2 years ago but we are still in the 6 year time limit.?

How long has it taken people to recieve their money?
Does it cost to ask for old bank statements?
Could be a non starter but worth asking....
Any information will be helpful.

Thanks......L.

Yes you can claim. If you don't have account numbers then give as many details as possible ie., Date of Birth, previous addressess etc. If you have moved house since you closed the account then send them a copy of a utility bill or similar with your new address on it. There is a thread somewhere about claiming from closed bank accounts - you might want to find and read that first. Follow Martin's step by step guide and you should be OK. The Consumer Action Group website is also extremely good for information and advice. They also have template letters and I have taken the best from theirs and this site when putting my letters together. I frequently flit between the 2 sites. Thoroughly read the FAQ's on this site and the CAG site (you have to join but it's free and easy to do) before you start the process. There is ALWAYS friendly help and advice on both these sites - we're all in the same boat remember! The very best of luck - I've found it's not easy and am thinking of buying a crash helmet (damage limitation for when I'm smacking my head against the wall with the Abbey....) but I keep on going because I know I'm going to get there in the end! Just as an aside - there is a section on the CAG website regarding claiming for charges over 6 years old. You may want to claim for the charges up to 6 years old first and then put in a separate claim for those over 6 years old. That's what I'm going to do. People ARE being paid out on claims for charges over 6 years old.

Julieoolie wrote: »

Yes you can claim. If you don't have account numbers then give as many details as possible ie., Date of Birth, previous addressess etc. If you have moved house since you closed the account then send them a copy of a utility bill or similar with your new address on it. There is a thread somewhere about claiming from closed bank accounts - you might want to find and read that first. Follow Martin's step by step guide and you should be OK. The Consumer Action Group website is also extremely good for information and advice. They also have template letters and I have taken the best from theirs and this site when putting my letters together. I frequently flit between the 2 sites. Thoroughly read the FAQ's on this site and the CAG site (you have to join but it's free and easy to do) before you start the process. There is ALWAYS friendly help and advice on both these sites - we're all in the same boat remember! The very best of luck - I've found it's not easy and am thinking of buying a crash helmet (damage limitation for when I'm smacking my head against the wall with the Abbey....) but I keep on going because I know I'm going to get there in the end! Just as an aside - there is a section on the CAG website regarding claiming for charges over 6 years old. You may want to claim for the charges up to 6 years old first and then put in a separate claim for those over 6 years old. That's what I'm going to do. People ARE being paid out on claims for charges over 6 years old.

Thanks very much for your time and giving all the info. Will make a start and sit down tomorrow and have a good read. To be honest - didnt think we stood much of a chance in claiming, but the extra will help. Have to work out how much we are talking first. What is the CAG website?
Good luck with your task........

How much do the banks charge roughly for requesting past statements?