Cheapest Home Phones Article Discussion

At the moment I wouldn't advise ANYONE to get O2 home phone.

I'm still waiting. I originally made the call to tell them I was moving to a new property on the 13th September. I moved on the 18th....It's now the 7th of October & I still have no home phone or broadband.

When I call (every other day at the moment) up I speak with someone different each time & each time I call up there is another issue with my order. The fact that no one bothers to contact me & tell me what's going on with my order is starting to really :mad: me off, as obviously if I weren't calling my order would just sit there & gather dust.

If you have broadband, the service appears to be fine. I had no real complaints with them until I was offered home phone & now I would just like to go elsewhere.
It feels like it will never be rectified, to be quite honest I'm not sure why I'm even still waiting....If anyone knows of any good home phone & broadband offers....PLEASE let me know.x

Okay....I'm now UNBELIEVABLY frustrated with O2. I'm being told they can connect between the 25-29th October.....Yes THE 25TH-29TH OCTOBER & then after that I have to wait an additional FOUR days before I get broadband...I think someone's having a laugh. At my expense. That will be virtually TWO months since the initial order was placed. I don't even care about home phone! I only need it for the broadband. I've been with O2 since 2004 & this is the level of service I'm receiving. Apparently they're only any good when everything is fine.

Guy'd..............that's a great price. I am with o2 Broadband, and loved it. However going onto o2 Home Phone is the worst thing I have ever done. AND I pay for the 0845/0844/0870 numbers.....:eek:

Heinz wrote: »

You're going to pay for 0843/0844/0871/0872/0873 whoever you go with.

And isn't it amazing just how many of these have been introduced to replace 0845/0870 once BT changed the way they charged them........

kad1 wrote: »

hi all. my sis has just moved into a new build where there is a Bt line there but not connected. now, having perused on here, it looks like the best deal would be for her to go with primus saver for her calls. my question is, can we get Bt to make her line 'live' (of whatever the terminology is) w/out taking up a phone plan with them? we just want the line and then to sod off to primus!
thanks in advance

The new build place doesn't have a BT line. It may have a BT-branded master socket and, possibly, internal extension(s) too and may even have external wiring to the nearest street cabinet or telephone pole but, until the first occupant pays to have the line connected, that's all.

Any of the line providers now in the market (Primus is one) can* accept your order for a new line and then pay Openreach to do the work. They will all charge you their own rate for that and most will require you to agree to at least a 12 month contract to prevent you leaving immediately. Remarkably though, Post Office Home Phone still only tie you to a one month contract so many people use them.

* Most will not do so though, probably because they will have to pay Openreach before they can recover the money from you.