Sky £20 fee to transfer phone number
DeeBee63
Posts: 2 Newbie
Hi guys:hello:
I used MSE's Unbundled tool (thanks Martin!) and found a broadband and line rental deal for £15 per month with Sky. However, I would like to keep my phone number but they want £20 to transfer it. Any suggestions for getting them to waive this fee? Tried haggling via the online chat but they wouldn't budge. I know it's a good deal, but most providers don't charge to keep your old number.
Should I try again or just grab the good deal?:undecided
Any advice welcome thanks.:)
I used MSE's Unbundled tool (thanks Martin!) and found a broadband and line rental deal for £15 per month with Sky. However, I would like to keep my phone number but they want £20 to transfer it. Any suggestions for getting them to waive this fee? Tried haggling via the online chat but they wouldn't budge. I know it's a good deal, but most providers don't charge to keep your old number.
Should I try again or just grab the good deal?:undecided
Any advice welcome thanks.:)
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Comments
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Can't say I've heard of Sky (or anyone else) charging for keeping the same number, is this charge generated by your previous supplier perhaps? Who are you coming from?0
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£20 same number
£0 may not transfer number .0 -
I changed from BT to Sky 2 weeks ago and kept my number with no charge. Can't understand why you are being charged!0
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My sister changed from PlusNet to Sky last Friday, no charge to transfer number but there is the £19.95 setup which I assume includes the newer modem.
She got ADSL and line for £15 , then £20.50 including Anytime calls.
On the main page they have put the non-customer rate up a lot, but the customer one is £18 with a £50 MasterCard, averaging just under £16, but if you log into your account, the offer is still £15 (oddly for 11months,though lower down the page it says 12 months).
My sister left PlusNet, as I intend to do and Sky said they would cover the cease from Plusnet, too.
It would be interesting to see if anyone is getting the £15 offer as an existing tv customer as the main and customer pages disagree on price, as my minimum term is up in three weeks.0 -
A thought: OP who issued your number,as there could be a problem if it was not originally a BT number eg one of TalkTalks ?
Perhaps Sky mean that they cannot guarantee getting a number not belonging to BT,unless you pay up.0 -
My sister changed from PlusNet to Sky last Friday, no charge to transfer number but there is the £19.95 setup which I assume includes the newer modem.
She got ADSL and line for £15 , then £20.50 including Anytime calls.
On the main page they have put the non-customer rate up a lot, but the customer one is £18 with a £50 MasterCard, averaging just under £16, but if you log into your account, the offer is still £15 (oddly for 11months,though lower down the page it says 12 months).
My sister left PlusNet, as I intend to do and Sky said they would cover the cease from Plusnet, too.
It would be interesting to see if anyone is getting the £15 offer as an existing tv customer as the main and customer pages disagree on price, as my minimum term is up in three weeks.
That £15 Sky offer is already history, they're advertising £20 for unlimited ADSL now (£18 for existing customers(?))0 -
Colin_Maybe wrote: »That £15 Sky offer is already history, they're advertising £20 for unlimited ADSL now (£18 for existing customers(?))
But if you log onto your account it is still £15 for existing tv customers; hence my question about still getting the offer.
The main page offers £18 and a £50 MasterCard, making it just under £16.
It's still a good deal compared with others,though. All my sister could get ,after asking two people,was £1 off to stay with PlusNet.0 -
But if you log onto your account it is still £15 for existing tv customers; hence my question about still getting the offer.
The main page offers £18 and a £50 MasterCard, making it just under £16.
It's still a good deal compared with others,though. All my sister could get ,after asking two people,was £1 off to stay with PlusNet.
I missed the £50 card offer. I just signed in and can't see the £15 offer anywhere though, in fact it lists ADSL as full price at £28.99
Just out of interest I clicked through the I want to leave option and they offered me a wapping £5 off full price, I can't wait for renegotiations to come around again. :eek:0
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