PPI Reclaiming successes and failures

Rae115 wrote: »

Hi all

Has any one had anything positive from citi.

I recently emailed the ceo i was contacted by customer relations who said Opus icobtacted them but they dont reply nor could i find the name of the ceo.

However the fos did tell me opus comes under the wings of rbs so i emailed the ceoand when i though iwas reaching somewhere i received an email from theur ececutive office that its nothibg to do with them i need this cc assetmangement co.

Im now wondering should i use one of those company and let them work for their 25%.

Lynk have you had anythibg back from b card. I havent had a chsnce to do catch up on the forum yet.

Congrats to all winners and morning

Hi,

i have been contacting them every week for the last month chasing them, cant speak to anyone ref PPI as apparently its a 3rd party company dealing with it, and just keep getting quoted 31st August.

I did however get a letter from them the other day stating that my account would be moved to "Progressive Credit Limited" on the 31st of August.

That worries me slightly as thats the date they are supposed to settle my PPI, the card only has £20 on it and i havent used it for a long while, i have only left it open because of the PPI clame.

I hope that because of this move they dont start being even more of a pain with the PPI, i am tempted to close off the account before the 31st so it will end with OPUS and i dont get mucked about.

What do you guys think ?

boycey01 wrote: »

Afternoon all,

Here's another update on my complaints......

• Received an email from Black Horse on 26th July saying I would receive a summary of my settlement and a cheque for the rest due to me (after they had paid off my loan) within a week. Still hadn't received anything over a week later so emailed again and they replied saying that a letter and cheque got sent on 25th July!! Yeah right! So they would resend the letter and cancel the cheque and re-issue a new one. Finally received a letter yesterday to say that my loan is paid off and I will receive a cheque for £61.31 in the next few days.

• I spoke to Halifax Customer Services last Monday regarding my credit card settlement. They said that they had made an error and I would be getting £893.47. I questioned why the 8% interest was low and the lady explained that was because they go back through my statements and take the PPI off each monthly balance, if I would be in credit after thats taken off then I get 8% interest, so if not in credit then I don't get it. Something along them lines!! Anyway they have re-looked at my credit card account and seen that it is now clear so they will be sending me a cheque. They said within 5 working days so I should receive it tomorrow

• I sent my acceptance form back to Capital One so I should receive a cheque from them within a couple of weeks.

• Just barclaycard left to go. They said I should have a response by 19th September. I did email the CEO about 10 days ago, not so much about my PPI complaint but about letters keep being addressed to me in my middle name. I keep telling them it's not my name but do they listen. I also mentioned in the email about Barclaycard taking 4 months to send me a copy of my credit agreement and their Customer Services lying to me when the lady told me I didn't have PPI! Guess what he never responded to my email. So I resent it Weds and I got an automated reply basically saying he was on holiday! How ironic though, I don't get a reply when he is there and when he's not there I do get a reply!!

CONGRATULATIONS TO ALL THE SUCCESSES LATELY, GOD THERE HAVE BEEN A LOT!! :beer::j
AND GOOD LUCK TO YOU ALL STILL WAITING, HOPEFULLY YOU WON'T BE WAITING MUCH LONGER

Did the Halifax CC redress include the contractual interest for the card (ie the APR you pay)?

Egg_Chaser_12 wrote: »

Not sure you are right,

Balance £1000.00
PPI £ 30.00
Total new Balance £1030.00

Minimum Payment with would normally be interest on £1000.00 without PPI, however with PPI I am paying an over inflated minimum payment to include not only the interest but also the PPI including interest.

I hope this makes sense.
MAybe this will help
I think I should be paying interest on £1000.00 and this would be my minimum payment + PPI (without interest) then the PPI would be paid monthly without interest.

That all said still don't think I really understood what it meant at the time as it wasn't made clear how much i'd be paying and for how long.

NIGHTMARE!!!
and Breath!!!!!

The first part of what I said would only apply to either the first month you had the card or if it had zero balance and you spent.

The interest 'should' be charged on the balance only, but of course you will end up paying interest on the PPI from the previous month as it will form part of your balance the month after.

The minimum payment for a CC will always be more than the interest for that month as the you must always end up below your limit every month.

They factor in an extra amount to ensure you don't sit on your limit (and get taken over it via interest payments etc) if the interest is added for eg at a different part of the month to the payment.

I could be wrong, but I'm sure this is how my card works.

Hi Niggly

Just reposted this in case you didn't see my reply. It was HP Loan for a laptop.

PPI £3.30 per month
over 36 months
Taken out in June 2004
19.8% Interest

Cheers :-))

4 consolidated loans:

1. 01/07/04 till 11/04/2005 PPI £448.50 APR 8% term 24 months OFFER £289.79 with associated interest less 20% tax

2. 08/04/05 till 10/05/2007 PPI £3419 APR 7.9% term 60 months OFFER £427.49 with associated interest less 20% tax

3. 09/05/07 till 12/09/2007 PPI £3603.10 APR 7.9 term 60 months OFFER £2450 with associated interest less 20% tax

4. 11/09/07 to date PPI £6231 APR 7.9% term 60 months OFFER £6496.42 with associated interest less tax 20%

All the above offers include gross interest at FOS rate added to each over payment from the date of payments to date. Confused about what is meant by consolidated interest accrued will be added on receipt of acceptance form. Hope Niggly will clarify.

di3004 wrote: »

Absolutely fab!!:T:j Congratulations honey and so well deserved indeedly!:beer::beer: xx

Thanks Di :T
I couldn't of done it without all the help and support from you lovely lot on here :A

I start University next month to do my Nursing Degree. My aim has been to be debt free before I start Uni and now i've managed to do that with my PPI refunds. Not only that, i have been able to book a holiday to Turkey before I start Uni and i've still got some money left over to myself!! :j:j:j
I'm so happy This is the first time in 11 years that I have been debt free :j