How long for a debit card refund

Options
NICKYS32
NICKYS32 Posts: 186 Forumite
in Credit cards
I purchased some boots for my daughter at a local shop for £38.00 but the zip broke and I had to take them back. They had no more boots in stock so had to give me a refund. The sales assistant asked for my card and when she handed me the receipt I noticed that she had charged me again for them and not given me a refund. Eventually the manager came over and agreed that I had been charged again and refunded my card £76.00. Now the second £38.00 has cleared my account and I have not received my refund. How long does it take to get a refund on a debit card?. I am not happy as I am out of £76.00 until I get it.

Comments

  • poppy_f1
    poppy_f1 Posts: 2,637 Forumite
    First Post Combo Breaker First Anniversary
    Options
    i've found its normally 3-5 days to appear back on your card
  • ShelfStacker_3
    ShelfStacker_3 Posts: 2,180 Forumite
    Options
    Refunds should take as long to reach your account as it does for purchases to appear on your statement (i.e. with a merchant name), although obviously this can and does vary sometimes.
  • clio
    clio Posts: 3,345 Forumite
    Options
    ShelfStacker do you know about credit card refunds, i have query in sub p thread.
This discussion has been closed.
★ ★ ★ Meet your Ambassadors

Categories

  • All Categories
  • 343.2K Banking & Borrowing
  • 250.1K Reduce Debt & Boost Income
  • 449.7K Spending & Discounts
  • 235.3K Work, Benefits & Business
  • 608K Mortgages, Homes & Bills
  • 173.1K Life & Family
  • 247.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 15.9K Discuss & Feedback
  • 15.1K Coronavirus Support Boards