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# 241
bevally
Old 12-04-2013, 1:10 PM
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Quote:
Originally Posted by imutual company representative View Post
Hi Bev

Yes, that's fine for a husband and wife to use the same payment details. We only get worried when we see several accounts using the same details, giving rise to suspicion that the same person has multiple accounts

HTH

Rich
That's good to know. Many thanks for quick reply.
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# 242
Charlotte49
Old 14-04-2013, 10:10 PM
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Mine was supposed to go through today but it's now showing as 'extended' rather than 'pending', with no award date showing. Very annoying, not happy
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# 243
imutual company representative
Old 15-04-2013, 8:24 AM
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Hi Charlotte

We have to wait until we receive payment from the merchant before we can award cashback - these timescales are sometimes difficult to predict. The projected award date we put on your statement when the cashback initially tracks is an estimate - if that date passes and we still haven't received payment, the status of your transaction changes to Extended. See Why does some of my cashback show as "Extended"?

With Moneyvista transactions, we set the estimated award date to 60 days after the transaction date; most get paid within this timescale and a few take a week or so longer - depending on the timing of their monthly payment to us. In this case, I can see that we're expecting a payment from them around Friday of this week so you ought to see your cashback change to "Awarded" by then or, at worst, by Monday.

Hope that puts your mind at rest
“Official Company Representative
I am the official company representative of imutual. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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# 244
Dunx69
Old 21-04-2013, 9:50 AM
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I did it a while back and you have to be patient and your cashback will be paid. I have my share certificate also.

I love people who complain about free things and the time taken to get free things
All hail the Jack Daniels Swozzler!
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# 245
Flossy2008
Old 21-04-2013, 11:49 AM
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is the offer still on??? I couldn't see anything about cash back on the website?
If you always do what you've always done, you'll always get what you've always got...
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# 246
imutual company representative
Old 21-04-2013, 12:13 PM
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Hi, yes the offer is still on: See http://www.imutual.co.uk/free-registration/moneyvista

Note that, for some time now, the merchant has capped the reward at £10 (if someone could update the original topic title :? )

You won't see any mention of cashback on Money Vista's website - the cashback is offered by us. We receive a commission from Money Vista when you use out link to visit them and sign up, and we then pass this commission to you
“Official Company Representative
I am the official company representative of imutual. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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# 247
Flossy2008
Old 21-04-2013, 12:30 PM
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That's a big drop but thank you!
If you always do what you've always done, you'll always get what you've always got...
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# 248
nuttybabe
Old 01-05-2013, 1:39 PM
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Quote:
Originally Posted by imutual company representative View Post
Hi Charlotte

We have to wait until we receive payment from the merchant before we can award cashback - these timescales are sometimes difficult to predict. The projected award date we put on your statement when the cashback initially tracks is an estimate - if that date passes and we still haven't received payment, the status of your transaction changes to Extended. See Why does some of my cashback show as "Extended"?

With Moneyvista transactions, we set the estimated award date to 60 days after the transaction date; most get paid within this timescale and a few take a week or so longer - depending on the timing of their monthly payment to us. In this case, I can see that we're expecting a payment from them around Friday of this week so you ought to see your cashback change to "Awarded" by then or, at worst, by Monday.

Hope that puts your mind at rest
Hiya

Mine has gone to extended today, I was just wondering if you can see any payment date from them just to give me an idea of the timescale.

Thanks
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# 249
imutual company representative
Old 01-05-2013, 3:30 PM
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I've just checked and it looks like any March transactions are due to be awarded later this month - around 17th
“Official Company Representative
I am the official company representative of imutual. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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# 250
nuttybabe
Old 01-05-2013, 4:48 PM
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Quote:
Originally Posted by imutual company representative View Post
I've just checked and it looks like any March transactions are due to be awarded later this month - around 17th
Thank you
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# 251
A_Couple_In_Love
Old 02-05-2013, 3:37 PM
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The date I was supposed to be expecting my free £30 was today (2nd may), have just gone to check and its been extended until tomorrow?

This won't keep happening every day will it.. ?
Competition Wins: // Tassimo T40 Hot Drinks Machine - £120 // Giant Outdoor Beanbag - £80 // Home National Improvement Show Tickets - £20 // Monopoly Cash Instant Win - £50 // Pink 4GB USB Pig - £7 // Nit Spray - £1 // The Great Expectations Tickets - £40 // EcoGrill - £10 // Baby & Toddler Tickets // Total Value: £348
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# 252
imutual company representative
Old 02-05-2013, 4:42 PM
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Without knowing which imutual account is yours, I'm guessing that your transaction is also dated in March. Therefore you can expect it to remain at the Extended status until we receive payment from the merchant - as per above, we expect that to be in late May.

Hope that helps
“Official Company Representative
I am the official company representative of imutual. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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# 253
Mulligan1
Old 03-05-2013, 8:12 PM
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Mine is due to be awarded tomorrow (I joined in February) so i'll let you all know if everything is ok (it still just says pending).
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# 254
imutual company representative
Old 03-05-2013, 8:15 PM
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Any Money Vista transactions for which we've already been paid will have already been awarded.So I'm afraid yours will almost certainly change to Extended tomorrow and then get awarded later this month
“Official Company Representative
I am the official company representative of imutual. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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# 255
Mulligan1
Old 03-05-2013, 8:19 PM
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Quote:
Originally Posted by imutual company representative View Post
Any Money Vista transactions for which we've already been paid will have already been awarded.So I'm afraid yours will almost certainly change to Extended tomorrow and then get awarded later this month
I thought that would probably be the case,

Many thanks.
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# 256
A_Couple_In_Love
Old 15-05-2013, 3:14 PM
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Any updating when I will be receiving my £30? It was due on the 2nd May?
Competition Wins: // Tassimo T40 Hot Drinks Machine - £120 // Giant Outdoor Beanbag - £80 // Home National Improvement Show Tickets - £20 // Monopoly Cash Instant Win - £50 // Pink 4GB USB Pig - £7 // Nit Spray - £1 // The Great Expectations Tickets - £40 // EcoGrill - £10 // Baby & Toddler Tickets // Total Value: £348
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# 257
imutual company representative
Old 15-05-2013, 5:03 PM
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Quote:
Originally Posted by imutual company representative View Post
I've just checked and it looks like any March transactions are due to be awarded later this month - around 17th
Hope that helps
“Official Company Representative
I am the official company representative of imutual. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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# 258
A_Couple_In_Love
Old 16-05-2013, 8:07 AM
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Thanks .
Competition Wins: // Tassimo T40 Hot Drinks Machine - £120 // Giant Outdoor Beanbag - £80 // Home National Improvement Show Tickets - £20 // Monopoly Cash Instant Win - £50 // Pink 4GB USB Pig - £7 // Nit Spray - £1 // The Great Expectations Tickets - £40 // EcoGrill - £10 // Baby & Toddler Tickets // Total Value: £348
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# 259
JR1985
Old 24-05-2013, 3:20 PM
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Does anyone use the site after registration? Did you find it useful. I noticed the registration cashback has gone down.
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# 260
Bobtech
Old Yesterday, 6:54 PM
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Quote:
Originally Posted by Dunx69 View Post
I did it a while back and you have to be patient and your cashback will be paid. I have my share certificate also.

I love people who complain about free things and the time taken to get free things
True... patience has to be there
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