Sky broadband customers - would you reccomend them?

pennypincher2013 · 17 May 2017 at 3:21PM

I am looking to leave Talk Talk now my contract is over *praises the Lord* I'm interested in the Sky broadband deal featured in MSE's email this week (£9.50 pm + £9.95 set up fee).
What are the speeds like? I have heard they aren't good during peak times. I use the internet for general browsing (doing surveys, shopping, facebook etc), watching Now TV and other members of the household watch youtube videos.
What is your experience with Sky broadband?

teddysmum · 17 May 2017 at 4:52PM

pennypincher2013 wrote: »

I am looking to leave Talk Talk now my contract is over *praises the Lord* I'm interested in the Sky broadband deal featured in MSE's email this week (£9.50 pm + £9.95 set up fee).
What are the speeds like? I have heard they aren't good during peak times. I use the internet for general browsing (doing surveys, shopping, facebook etc), watching Now TV and other members of the household watch youtube videos.
What is your experience with Sky broadband?

If you go onto Sky's site , you can get a quotation for your speed, but it will probably be very close to what you get now.

I found Sky very good and only went to PlusNet because I couldn't get a good retention deal. (I'd previously had free broadband and half price line, but the new offer was free broadband only, though in today's market that is a good offer.)

My speed with PlusNet is over 1Mbps slower, so I get just under 5 compared to Sky's 6.4. (At the original time of posting PlusNet was just over 2 and reboot has boosted it to a 'wonderful 4.6) . With Sky, there were rarely dropouts (about twice a year; possibly maintenance as they coincided with those of a friend in another county ) and few poor speeds (was promised about 5 but got 6.4 on a regular basis).

AndyPK · 17 May 2017 at 6:16PM

I would recommend Sky. Used them before.

It's an excellent deal.

[Deleted User] · 17 May 2017 at 8:04PM

I would recommend them but as for speed it's pointless asking as it depends entirely on your location, not mine. The same reason you should ignore anyone (unless it's your neighbour) who says they're no good at peak times.

culpepper · 18 May 2017 at 1:12PM

We watch streaming vids and use the fibre option and even then it can be a little flakey during high traffic times but mostly is okay.
The customer service is v good . Faults are dealt with very quickly.

lstar337 · 18 May 2017 at 2:46PM

I am a new customer to Sky, but they have been good so far. Speed is fine, service (when I had an issue) was excellent.

I have a better deal though, I get unlimited broadband/talk/line rental for £5.30 a month.

One thing I will say is that their hub is total crap. No GBit LAN, no dual band WiFi, and the modem doesn't seem to be much use either as it likes to be right next to the master socket.

teddysmum · 18 May 2017 at 4:33PM

lstar337 wrote: »

I have a better deal though, I get unlimited broadband/talk/line rental for £5.30 a month.

One thing I will say is that their hub is total crap. No GBit LAN, no dual band WiFi, and the modem doesn't seem to be much use either as it likes to be right next to the master socket.

The Sky modem is brilliant compared to PlusNet's, which even looks cheap.

That is a good deal you have (new customer ?). I paid £8.70 for ADSL and line (former free and latter half price), but at the end of 12 months the only offer was free ADSL, so I left.

[Deleted User] · 18 May 2017 at 4:36PM

Sky was good when I was with them.

The current deal is good, but previously there's been a £50 credit onto your bill too.

lstar337 · 18 May 2017 at 5:29PM

teddysmum wrote: »

The Sky modem is brilliant compared to PlusNet's, which even looks cheap.

Not as good as the BT home hub I had before, and it is missing the key features above.

teddysmum wrote: »

That is a good deal you have (new customer ?).

Yeah, it was the last MSE deal. It was like the current deal but with a £50 credit on the bill.

Ken68 · 18 May 2017 at 5:32PM

Have been with Sky now about 3 months.OK. Speed slightly faster than with Plusnet, and terrific price , after £50 credit £5.50 a month for line rental and broadband. Calls extra. No dropouts so far or freezing. Would recommend.

HonestJohn · 20 May 2017 at 4:24PM

I am currently with Sky having switched from TalkTalk. My speed is slightly higher and they have been 100% reliable. I can recommend them.

Sky broadband customers - would you reccomend them?

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