MSE News: Virgin Media to hit customers with price rise of up to £48/year

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Comments

  • meherenow
    meherenow Posts: 127 Forumite
    edited 15 August 2017 at 8:41AM
    Has anyone had the letter yet if they are in the first 12 months (and therefore on a cheaper deal)?

    I'm looking to get out and this is a perfect excuse, however I note from the link above

    http://www.virginmedia.com/shop/campaigns/experiencemore.html

    it says:

    "On an offer?

    If you are on a promotional offer we will honour it. Some of your increase may therefore happen at the end of your promotional offer."


    Now I know last time I left them they just pumped the bill up but still gave me the original discount off. In this case it's £25 a month.


    So now I'm a bit concerned by that wording - has anyone on an initial 12 month contract deal had the email about the price increase?

    edit: I mean has anyone been told they will have a price increase applied but the original discount will be honored?
  • AndyPK
    AndyPK Posts: 4,241 Forumite
    First Anniversary First Post
    I think you can still leave.

    By why would you want to ?
  • meherenow
    meherenow Posts: 127 Forumite
    AndyPK wrote: »
    I think you can still leave.

    By why would you want to ?

    Because I am moving house in Oct/Nov (a mile away, same post code area) but a new build and they haven't bothered to cable it up even though they are already all over our town so couldn't have happened at a better time for me!


    It has FTTP though, so that's fine, I only need superfast broadband and the phone.
  • boatman
    boatman Posts: 4,699 Forumite
    Name Dropper First Post First Anniversary
    edited 16 August 2017 at 9:42PM
    meherenow wrote: »
    Because I am moving house in Oct/Nov (a mile away, same post code area) but a new build and they haven't bothered to cable it up even though they are already all over our town so couldn't have happened at a better time for me!


    It has FTTP though, so that's fine, I only need superfast broadband and the phone.
    In my post above it says you can leave, that's what I was sent and I'm in the middle of my first 12 months.
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