HELP - Compass Debt Counsellors - CREDITORS MEETING 30th March in Leicester

Hi There , I am sorry to hear of your problem with Compass , I am also a client of theirs & on 22nd January 2016 they rang me to instruct me to stop paying any further money as they were about to negotiate a settlement with my creditor , I owe my creditor 2728.84 & I have held with Compass approx 2300.00 or thereabouts.

I had no reason not to believe what they asked me to do but this obviously turned out to be a lie & they had/have had no contact with my creditor since 10.11.2015. As I am finding out there are new cases of their clients popping up by the day who have been ripped off with their money held/lost with Compass.

We need to rally together to bring people power into force even if this means all of us from far and wide get together & land on David Cameron's doorstep to take action against this company in our favour. THET CAN'T BE ALLOWED TO GET AWAY WITH THIS , THIS IS THEFT!!!

Hi everyone. We've just found out due to a creditor hassling us for non payment. It appears they last paid creditors in December. We also received a letter in January from them explaining our debts were not legally enforceable and solicitors would contact us. We carried on paying thinking they were dealing with everything so had no reason to contact them or stop payment.

I've been in touch with AARB the insolvency company, to register interest in the wind up of the company stating my compass reference number, my contact details, a copy of the original signed agreement with compass and a brief description of my claim.

We received an email back with a letter attached explaining when the meeting will take place and a proxy form to complete. I'm going to go to my local citizens advice bureau for advice on completing this proxy form tomorrow.

We've started to call all our creditors to explain the situation, most of them have just put the accounts on hold for 30 days and offered step change number for advice. Some of the creditors wanted to go through all our finances, just keep calm and explain you need time to seek advice, you are just calling them to make them aware of the situation. This way you aren't ignoring anything you are taking positive action which will show willing with your creditors. Also ask for an up to date statement, it will help you work out monies owed to you via compass.

I intend to go to the meeting, but to be honest I doubt there is little we can do to claim any money back. It is theft, they knew full well what their intentions were. And to take advantage of people in such circumstances is pretty low! But such is life, don't lose faith people, light is still at the end of the tunnel!

I would be careful of cold callers, people offering advice via email etc, seek professional advice and good luck.

unlimited55 wrote: »

Has anyone got anywhere with either Compass, RMR or the FSCS? I am seriously out of pocket and back to square one!!

Sadly, the FSCS does not cover companies such as this.

Just a quick update, phoned the financial ombudsman tonight. Logged a complaint with them, it could get passed to the FSCS, use their business name RMR Financial services rather than the trading name Compass. Will see what the outcome is, worth spending 20 minutes on the phone to log it anyway. My complaint was the fact they made no attempt to contact us and they have carried on taking payments even though they weren't paying our creditors like agreed.