Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@. Skimlinks & other affiliated links are turned on

Search
  • FIRST POST
    • benten69
    • By benten69 29th Aug 16, 8:59 AM
    • 241Posts
    • 1,275Thanks
    benten69
    0 WOW
    Do you tip in restaurants?
    • #1
    • 29th Aug 16, 8:59 AM
    0 WOW
    Do you tip in restaurants? 29th Aug 16 at 8:59 AM
    Wasn't sure if this was the right place to put this, so admin, please move if needed.

    Do you guys (and girls) tip when you go for a meal out? Personally I hate the idea, and it's even worse when you've got the waiter standing next to you as you select "No" on the card machine.

    However, I always say that I don't get tips for doing anything extra and providing good levels of service in my job, so why should I pay others extra for a basic service their employers should be paying them for. In my previous role I saved the company £20,000 a day in penalties by delivering the project on time (a week early in fact), but I didn't get anything extra for it, because quite simply, it was my job.

    Hence, I don't agree with tipping. They are doing a job & getting their hourly rate, so why do I need to subsidize it? Tesco don't tell me to pay extra if I go to a till vs going to the self checkout.

    However, if there is a large group of us and say the bill comes out to £18 each, we'll all chuck in £20 and let the waiter / waitress keep the change. That's the only scenario it works in for me, as it saves everyone the hassle of finding change, waiting to get their change, etc.

    What are peoples thoughts?
    SPC9 #408 - £200.39 | SPC10 #408 - £121.22
    3-6 Month Emergency Fund Challenge #62 - 70.7% Complete
    Mortgage Sept '15: £161,250 | June '17: £154,432.16

Page 9
    • CBaker
    • By CBaker 9th Sep 17, 3:53 PM
    • 38 Posts
    • 52 Thanks
    CBaker
    I generally always tip but it varies depending on the service. Normally a good service is around 15%, poor service is at most 10%.
    • glider3560
    • By glider3560 9th Sep 17, 3:55 PM
    • 3,320 Posts
    • 2,045 Thanks
    glider3560
    I generally always tip but it varies depending on the service. Normally a good service is around 15%, poor service is at most 10%.
    Originally posted by CBaker
    Seriously, you tip for poor service?

    It's a bit like an employer saying "you've done an awful job this year, but have a 10% annual bonus anyway".

    • Bedsit Bob
    • By Bedsit Bob 9th Sep 17, 3:59 PM
    • 9,779 Posts
    • 51,247 Thanks
    Bedsit Bob
    It's a bit like an employer saying "you've done an awful job this year, but have a 10% annual bonus anyway".
    Originally posted by glider3560
    That's pretty much how it works, in Councils and banks.
    My job is Top Secret. Even I don't know what I'm doing.

    Amount I have so far denied the BBC - £1161
    • scd3scd4
    • By scd3scd4 3rd Nov 17, 5:22 AM
    • 527 Posts
    • 420 Thanks
    scd3scd4
    If they is a service charge then no unless the staff member was particularly good then a few pounds.


    Went out in a group of 7 a few weeks ago. The waiter was very pleasant, helpful and organised. The bill came to about £170 so gave him a tenner.


    If the service is average and below then no.
    • Chapuys
    • By Chapuys 3rd Nov 17, 9:59 AM
    • 144 Posts
    • 115 Thanks
    Chapuys
    I might seem stingy but I never really tip unless the waiter/waitress is exceptional. Unlike other countries, in the UK tips can't be part of the minimum wage anymore. Therefore they are being paid a wage for doing the job they are employed to do. I do pay service charges. Therefore, like I said, they have to tick every box with a smile and enthusiasm to get it. Then I pay a standard 10% - even on top of a service charge.
    Anything I say in no way constitutes financial advice and anything you do is your own decision.
    • adonis10
    • By adonis10 3rd Nov 17, 10:21 AM
    • 1,477 Posts
    • 194 Thanks
    adonis10
    I generally always tip but it varies depending on the service. Normally a good service is around 15%, poor service is at most 10%.
    Originally posted by CBaker
    This sums up the truly bizarre culture of tipping.


    The staff are paid a wage based on their contract and will get that if they offer poor or great service, yet people still tip as standard. Really, really odd.
    • adonis10
    • By adonis10 3rd Nov 17, 10:23 AM
    • 1,477 Posts
    • 194 Thanks
    adonis10
    What are people's thoughts on service charges automatically added to the bill? Do you ever ask for it to be removed or in true, polite British fashion just accept it whilst being angry inside? Also, do you tip as well? If so, why? Could effectively be paying up to 30% more for the same thing.


    What if you were at the checkout in the supermarket with a trolley of good which add up to £100 and when they have all been scanned and bagged the cashier says "that will be £110, please?", presumably those who accept service charges would pay it?


    It is just such a bizarre custom and so many people look down on those who question it!
    • Chrysalis
    • By Chrysalis 3rd Nov 17, 11:03 AM
    • 2,005 Posts
    • 918 Thanks
    Chrysalis
    I think the tips thing is out of hand, where it seems to have got to the point serving staff actually "expect" to be tipped.

    I would rather have a service charge I know about before entering the establishment instead of an expectancy to pay a tip.
    • adonis10
    • By adonis10 3rd Nov 17, 11:30 AM
    • 1,477 Posts
    • 194 Thanks
    adonis10
    I think the tips thing is out of hand, where it seems to have got to the point serving staff actually "expect" to be tipped.
    Originally posted by Chrysalis

    Totally agree, and it isn't helped by the majority who look down on anyone who questions the custom.

    I would rather have a service charge I know about before entering the establishment instead of an expectancy to pay a tip.
    Originally posted by Chrysalis

    Or neither, and simply make a decision once the meal is complete and you are ready to pay the bill. The food and drinks cover all overheads and profits so it is then at the discretion of the customer as to whether they tip the server (not the establishment by way of service charge).
    • lisyloo
    • By lisyloo 3rd Nov 17, 1:50 PM
    • 21,281 Posts
    • 10,213 Thanks
    lisyloo
    What are people's thoughts on service charges automatically added to the bill?
    In general I actually like it because it frees me from having to decide what's fair and I can always ask for it to removed if I want.

    Do you ever ask for it to be removed or in true, polite British fashion just accept it whilst being angry inside?
    If there was justification I would ask for it to be removed however it is important to give people the chance to put something right. The vast majority of the time restaurants will do what they can to help even in the case that what you order isn't what you expected i.e. it's not their fault.

    Also, do you tip as well?
    Usually no if there is a service charge.

    presumably those who accept service charges would pay it?
    No, completely different kettle of fish.
    Checkout service is included.
    If you have strong feelings about this then you should check a restaurants policy before you book, but often service is not included.

    It is just such a bizarre custom and so many people look down on those who question it!
    Nothing wrong with that, but if I felt an establishment was way out of line then I wouldn't go there in the first place.

    Occasionally you don't have a choice, for example on a cruise ship, but if you're in London or Bristol choosing a restaurant then the fault is your if you choose one you don't like.
    • Nick_C
    • By Nick_C 3rd Nov 17, 2:14 PM
    • 3,023 Posts
    • 4,024 Thanks
    Nick_C
    I've always been supportive of tipping in restaurants, as a way of incentivising good service. But I do think the increase in minimum wage and tax thresholds means we should be tipping less, as the basic take home pay for waiting staff has increased dramatically.

    This is particularly so in some parts of the US. In San Francisco, the minimum wage has increased to $14 an hour, and throughout California employers now have to provide group health insurance if they employ more than 50 full time staff. Many restaurants will try to recover these additional costs by adding a surcharge to the bill. This varied between half a percent and 5 percent on a recent visit. I'm no longer tipping 20% in CA.
    Last edited by Nick_C; 03-11-2017 at 2:16 PM.
    • adonis10
    • By adonis10 3rd Nov 17, 2:16 PM
    • 1,477 Posts
    • 194 Thanks
    adonis10

    If there was justification I would ask for it to be removed however it is important to give people the chance to put something right. The vast majority of the time restaurants will do what they can to help even in the case that what you order isn't what you expected i.e. it's not their fault..
    Originally posted by lisyloo

    What about if there is nothing wrong with the service, but you simply feel that it is not necessary to give the restaurant extra money for something that is already built into the price of the food and drinks.



    No, completely different kettle of fish.
    Checkout service is included.
    Originally posted by lisyloo

    True, but it is just semantics. Before the widespread use of the "service charge" surely it was included anyway, or were restaurants losing money hand over fist because they had neglected to build it into their prices? I wonder if a restaurant that currently does not add a service charge on would reduce their drinks and food prices if they decided to start adding a service charge as of tomorrow because, presumably, they were charging for that service somewhere, or could that have been really bad business by omitting a very obvious overhead. Do you think they would? I don't. I personally see 'service charge' as a justifiable (in their eyes) way of adding to the bottom line. I would love to know how much of the 'service charge' goes to those serving as opposed to those owning.
    Last edited by adonis10; 03-11-2017 at 2:24 PM.
    • adonis10
    • By adonis10 3rd Nov 17, 2:23 PM
    • 1,477 Posts
    • 194 Thanks
    adonis10
    I've always been supportive of tipping in restaurants, as a way of incentivising good service. But I do think the increase in minimum wage and tax thresholds means we should be tipping less, as the basic take home pay for waiting staff has increased dramatically..
    Originally posted by Nick_C

    Absolutely agree with this, but because it is more common and widely accepted that one must tip "x%" it seems to be taken for granted more than it used to. I was once recipient to a moody response from a waitress in Pizza Express for not tipping. Erm, sorry I have looked at the menu, you have written it down and simply delivered it to my table. You've not gone above and beyond to give me valuable insights about the food, what wine it is well paired with, been attentive without being overbearing etc. but I should tip you "just because it is what people do"?



    Now, I have eaten in many and varied restaurants but I used PE as an example of the entitlement culture that I feel pervades this industry; it is a generic, whilst very tasty and affordable, restaurant chain so the waiting staff are doing little more than what is done in a fast food chain. I totally back tipping in a higher end restaurant where the sommelier has spent 10 minutes knowledgeably talking about various wines and how they complement the meal I am ordering etc. as I value this as going above and beyond. Ok, it may be in his/her job description to do that in that particular restaurant but I am not to know that, rather I see an employee willing to take time and effort to enhance my experience whilst in that restaurant as opposed to merely writing down words and delivering plates to the table whilst still expecting a tip.


    The basic standard one should expect from anyone working in customer services/hospitality is a) getting what you asked for and b) a smile and manners. That should be the minimum rather than the qualifying criteria for a tip.
    Last edited by adonis10; 03-11-2017 at 2:27 PM.
    • takman
    • By takman 3rd Nov 17, 3:04 PM
    • 2,825 Posts
    • 2,360 Thanks
    takman
    If you have strong feelings about this then you should check a restaurants policy before you book, but often service is not included.
    Originally posted by lisyloo
    The statement "service not included" is pretty ridiculous if you think about it. If service is not included then do I have the option of placing the order into the system myself and collecting the food myself, I doubt it.

    So it's a mandatory service which they don't include in the price and you are expected to pay extra for. But then you also need to consider that staff get to keep the tips so they get paid for the service directly. But wait the staff are paid by the restaurant an hourly wage which is included in the price of the food (otherwise the restaurant would run at a loss).

    So that means the restaurant are not paying the staff to provide service. How stupid is that!.
    • adonis10
    • By adonis10 3rd Nov 17, 3:19 PM
    • 1,477 Posts
    • 194 Thanks
    adonis10
    The statement "service not included" is pretty ridiculous if you think about it. If service is not included then do I have the option of placing the order into the system myself and collecting the food myself, I doubt it.

    So it's a mandatory service which they don't include in the price and you are expected to pay extra for. But then you also need to consider that staff get to keep the tips so they get paid for the service directly. But wait the staff are paid by the restaurant an hourly wage which is included in the price of the food (otherwise the restaurant would run at a loss).

    So that means the restaurant are not paying the staff to provide service. How stupid is that!.
    Originally posted by takman
    Bang on. Pretty much sums up that "service charge included" is tantamount to "before you leave you need to give us some more of your money to increase our profits thus making the restaurant owner more wealthy. You have the right to ask for this to be removed should you decide to live with the embarrassment of it in front of your friends/family/colleagues and other diners."
    • ianbar0
    • By ianbar0 4th Nov 17, 10:21 AM
    • 363 Posts
    • 262 Thanks
    ianbar0
    my wife tends to insist on tipping as she used o waitress back in the day. thing is we only try to do cash tips not on card and we have found we carr virtually no money with us now so recently have not tipped as much. to be fair tips should not be left by habit and only if deserved really.
    £18 for my old mobile.
    new proper meal planning to cut spending.
    £26 in coppers taken to bank.
    £30 under grocery budget last 2 weeks.
    £22.98 cashback quidco
    £34.02 music magpie
    • Pound
    • By Pound 4th Nov 17, 10:57 PM
    • 2,634 Posts
    • 1,312 Thanks
    Pound
    I'm finding that frequently I can't leave a tip at a restaurant even if I wanted to as there's no option to do so when paying by card and rarely do I carry cash these days.

    • JustAnotherSaver
    • By JustAnotherSaver 5th Nov 17, 5:22 PM
    • 2,565 Posts
    • 410 Thanks
    JustAnotherSaver
    I've no idea what's been said so far in this thread. I just saw it on the main board page & felt like commenting.

    I don't, but my wife does.

    Question is to what degree do you do it? My wife and also my mother just round it up. If the bill comes to say £43.12 they'll tip to round it to £45.00. Since they also pay by card i find this extra strange on top of just tipping in general.

    But then when it's such a small amount, you wonder does the waiter/waitress think "well is that all?!" but at the same time you don't want to hand over your bank card to them & say help yourself.

    I've heard of 10% being the figure too.

    At the end of the day my stance is you get paid an hourly rate which will meet the minimum wage so you got paid to do your job. It's your job to be pleasant to customers. I don't ask for anyone to kiss my behind, i don't even really ask for you to smile (although it's always nicer). All i ask is you don't leave me waiting forever at my table, but i'm also not unreasonable, i don't even mind if you don't ask if my food is ok because if it isn't i'll tell you. If i'm eating it then i'm fine with it.

    And that's about it.

    I have to be pleasant to customers in my job but i'm not a waiter. I don't get tips nor do i expect them. I get paid an hourly rate. It is my job to serve people and be generally helpful so why should i get paid extra for it? I shouldn't & neither should anyone else. It's nice when it happens (usually from old dears for me) but i take it as an out of the blue bonus. I always tell them it's ok they don't have to do that but then when they insist i just say ok just don't tell anyone, it'll be our secret.

    And that's basically my stance. It shouldn't be expected.

    • M30
    • By M30 5th Nov 17, 6:55 PM
    • 11 Posts
    • 19 Thanks
    M30
    I tip if the service was great! I also like to tip because I see that waiters/waitresses are on minimum wage and they are constantly busy and some do very long hours for next to nothing money! When it comes to service charges I tell them to take it off but only so I can give it to them in Cash! That extra £1 or whatever tip you want to give does actually help. It’s nice to be nice!
    • scd3scd4
    • By scd3scd4 6th Nov 17, 6:33 AM
    • 527 Posts
    • 420 Thanks
    scd3scd4
    I always give it cash to the serving staff.
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

4,433Posts Today

7,242Users online

Martin's Twitter
  • RT @TfLTravelAlerts: Oxford Circus and Bond Street stations now both reopened and all trains are stopping normally.

  • RT @metpoliceuk: We have not located any trace of suspects, evidence of shots fired or casualties. Officers still on scene. If you are in a?

  • My hopes and prayers are that this turns out to be nothing. Stay safe.

  • Follow Martin