New o2 way to check balance - contract

sohurt
sohurt Posts: 459 Forumite
Hi guys

o2 have launched their automated method of checking your inclusive minutes so that you don't have to call customer services. Just send a blank text to 21202 and it will send you back your allowance.. :)
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Comments

  • magic57
    magic57 Posts: 736
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    Thanks. If it works this will be great. It has been my main gripe with o2 that you have to have access to a computer to check your balance.
    Will get dear son to try it when he wakes. Probably lunchtime!!
  • agsnu
    agsnu Posts: 1,457 Forumite
    Reply said:

    O2: We're sorry this service is unavailable on your account. Please contact O2 Customer Service.
  • matrix999
    matrix999 Posts: 1,537
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    agsnu wrote: »
    Reply said:

    O2: We're sorry this service is unavailable on your account. Please contact O2 Customer Service.

    Aparently this is still under development and will only work on certain customers accounts at the moment.
  • malarky
    malarky Posts: 80 Forumite
    Thanks for that, it worked for me.

    This will come in handy cheers.:T
  • redux
    redux Posts: 22,976
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    matrix999 wrote: »
    Aparently this is still under development and will only work on certain customers accounts at the moment.
    Try again from time to time - a couple of weeks ago (19th March), it would not work on mine, but his time I get a detailed response.

    The reply message also recommends the wap link mentioned above. Using this to get a calls balance uses about 8k5 of data.


    edit - 8k5 means 8.5k
  • Cool! i like that a lot! It also sends me the following link which is even nicer:

    http://wap.O2.co.uk/mybalance

    The text message is handy, but i like the wap page better. I've got 200mb of downloads so 85kb doesn't worry me to much
  • suze1984
    suze1984 Posts: 158
    I've been Money Tipped!
    Forumite
    Thats great! Always wondered why they never offered that service, and its so annoying having to go online all the time :j
    :p
  • redux
    redux Posts: 22,976
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    ... so 85kb doesn't worry me to much

    8.5k, I meant. Putting the k between the digits wasn't a typing mistake, but is a way to denote the decimal point position, used in for example electrical component values, but a bit obscure I suppose. My apologies for being confusing.
  • sibbahz
    sibbahz Posts: 40 Forumite
    Worked for me too. They would start this just after i agreed to cancel my contract on monday, mostly as i like seeing what i used/have left.
    (currently on an online 25£/month tariff)
  • z4kir
    z4kir Posts: 455 Forumite
    I presume its not live usage? As in its probably 24hrs behind?
    SLC: £13000+

    Quidco
    : £
    131.24 (paid) + £0 (validated) = £131.24
    Valued Opinions
    : £75 (paid) + £52.30 (received) + £4.50 (pending) = £131.80
    StudentPanel: £25
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