Wonga and ID theft
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I'm over a year down the line and still have not had any money back from Wonga. There were three or four loans taken in my name that I didn't do (never used Wonga in my life) and around £1200 taken out of my account in payments, with £700 still outstanding before my bank noticed suspicious activity on my account and inhibited my debit card.
In my case, the police know who is responsible for it (a serial conman) but the level of the fraud he has committed against my family is astonomical and the case is really complicated. With any luck he'll be charged soon (and you may read about it in the papers because it is likely to be quite high profile!) and with any luck I may get some money back - and hopefully my life back on track too - the whole thing has been devistating.
Wow, that's horrible. I hope you get it all back soon. I suppose in a way that I was lucky that the loan wasn't actually taken out in my name so it's much easier to get back. Good luck. Xx0 -
I'm over a year down the line and still have not had any money back from Wonga. There were three or four loans taken in my name that I didn't do (never used Wonga in my life) and around £1200 taken out of my account in payments, with £700 still outstanding before my bank noticed suspicious activity on my account and inhibited my debit card.
In my case, the police know who is responsible for it (a serial conman) but the level of the fraud he has committed against my family is astonomical and the case is really complicated. With any luck he'll be charged soon (and you may read about it in the papers because it is likely to be quite high profile!) and with any luck I may get some money back - and hopefully my life back on track too - the whole thing has been devistating.
Wow why have you not bumped him off? you must be sick to death with it all...good luckIt is nice to see the value of your house going up'' Why ?
Unless you are planning to sell up and not live anywhere, I can;t see the advantage.
If you are planning to upsize the new house will cost more.
If you are planning to downsize your new house will cost more than it should
If you are trying to buy your first house its almost impossible.0 -
sorry to butt in to the conversation but the same thing happened to me but fortunately for less money, on the 4th of January 2012 Wonga removed £449 from my lloydsTSB account. Lloyds have been really good about it and after calling them and speaking to the fraud team during office hours they refunded the money to my account.One of the deciding factors in my favor was that when speaking to wonga about it and asking what details they had for me they confirmed my address (Mine) Mobile number (not mine) email address (not mine) and debit card details (Mine) but crucially they didnt have the security number from the back of the card so it may be worth asking your bank if it was a debit card transaction if wonga gave them the security number. The saga currently continues if you are interested.0
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Daft-fader wrote: »sorry to butt in to the conversation but the same thing happened to me but fortunately for less money, on the 4th of January 2012 Wonga removed £449 from my lloydsTSB account. Lloyds have been really good about it and after calling them and speaking to the fraud team during office hours they refunded the money to my account.One of the deciding factors in my favor was that when speaking to wonga about it and asking what details they had for me they confirmed my address (Mine) Mobile number (not mine) email address (not mine) and debit card details (Mine) but crucially they didnt have the security number from the back of the card so it may be worth asking your bank if it was a debit card transaction if wonga gave them the security number. The saga currently continues if you are interested.
I have had £280 taken my from my Lloyds TSB account today from Wonga.com. Never dealt with them or taken any loans with them.!0 -
I had a wongo loan taken out with my detail, first i heard of it was when i had a demand through the post for non-payment:eek:
they didnt even have my address right.
went to the police for a crime number, wongo would not tell me the bank details of where the loan was deposited...they said it was confidential information:eek::rotfl:
funny enough these loans were taken out in january and march, havent heard anything since...
These over the internet/phone loans should be banned...unless you bank with them so they have all your details etc, and then have the forms sent out to your bank account address to be signed....Work to live= not live to work0 -
COOLTRIKERCHICK wrote: »These over the internet/phone loans should be banned...unless you bank with them so they have all your details etc, and then have the forms sent out to your bank account address to be signed....
What an excellent idea.
And, of course, this should be extended to ALL Internet transactions. Heck, it's not only Wonga who dip their sticky paws in to bank accounts without written permission.
So, for example, when you order a £4.99 DVD from Amazon they should contact your bank to obtain your address and send you a form to complete. When you've completed the form you sent it back to them and then they post your DVD.
Dunno why this isn't done already!0 -
Hi
Was woken up this morning by a text from Santander to say that £270 had been taken from my account on the 5th and it showed up this morning.
I rang up Santander and was put straight through to their fraud unit.
Card cancelled and new one being sent to me.
I can see that I am not the only one to have suffered this so I hope I get my money back as being on disabled benefits, and not able to work, I cannot afford to lose this amount money. Fingers crossed.
The funny thing was that I received a phone call from someone who I couldn't understand on Thursday and did a number recall and it was a premier cost line so not sure if that has something to do with it as well.0 -
You can do Subject to access request under data protection act it cost you £10
Lucy Vernall is their wongra general counsel
Lucy Vernall
General CounselWonga.com
88 Crawford Street
London
W1H 2EJCOOLTRIKERCHICK wrote: »I had a wongo loan taken out with my detail, first i heard of it was when i had a demand through the post for non-payment:eek:
they didnt even have my address right.
went to the police for a crime number, wongo would not tell me the bank details of where the loan was deposited...they said it was confidential information:eek::rotfl:
funny enough these loans were taken out in january and march, havent heard anything since...
These over the internet/phone loans should be banned...unless you bank with them so they have all your details etc, and then have the forms sent out to your bank account address to be signed....0 -
Banks can do a chargeback on this one.
If their is fraud on your card you should report it to the bank and the police to get crime ref so the banks and the police can work together.
I also reclaiming Payday loans interest and charges to be revolked
I also doing a small claims too so watch this space.
IainHi
Was woken up this morning by a text from Santander to say that £270 had been taken from my account on the 5th and it showed up this morning.
I rang up Santander and was put straight through to their fraud unit.
Card cancelled and new one being sent to me.
I can see that I am not the only one to have suffered this so I hope I get my money back as being on disabled benefits, and not able to work, I cannot afford to lose this amount money. Fingers crossed.
The funny thing was that I received a phone call from someone who I couldn't understand on Thursday and did a number recall and it was a premier cost line so not sure if that has something to do with it as well.0 -
Same happened to me earlier this week - I was just routinely checking my balance using my online banking and suddenly saw that the balance and the 'available funds' field differed significantly.
There was about £450 in pending transactions while I was waiting for maybe £120 to go through and show up on my statement. I went to my bank to check it but as the payments were pending the lady told me to wait till they show up. At this moment I though that maybe I've been charged more than once for the same thing etc. so I waited. Next day I went to the bank again as my available funds suddenly dropped to zero and something sucked up my incoming money instantly. This time there was much, much more in pending transactions so I asked to have my card blocked NOW.
Next day the first transaction showed up on my statement - it was WONGA. I have never used their services and actually didn't know who they were, so I checked and got a bit scared. What?! How on Earth someone can take my money just like that for a repayment of a loan which is not mine, without notifying me about an intention to do so and getting me to sign some papers or provide an ID?
So basically what a thief needs is probably some fake bank account set up using a stolen/found or forged ID and an hour of card skimming at nearby ATMs daily - then Wonga links everything together via their user friendly and hassle free, flawed system, bang, what a simple business model. I'm sure they love Wonga, there's no need to install cameras to steal PINs...
My bank has been really helpful and I got some of my money back already and am waiting for the rest and the fraud forms to fill in, but still... It is so easy for thieves to steal money nowadays using internet - it can be Wonga, can be Amazon, anything quick and direct with no Verified by Visa or CVV entering stuff. I can't even think of those touch-and-pay cards that some banks offer :mad: How unsafe is that? And how easy it is to clone that card?0
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