Delayed flight
Justice44
Posts: 6 Forumite
Please help:I came across this site during an holiday in New York via American airline.
My flight was delayed for almost 4hrs and Infact my cousin that came to pick me up at airport had left in frustration.
I travelled on the train and ferry and taxi through the night arriving at my hotel at 4.30am the following day.The flight that took off from Paris was scheduled to arrive at JFK at 7.55 but did not arrive till after 12am.The flightstatus website stated an 11.43pm estimated time .
American airline have declined my claim stating their record indicated a delay of 119mins only.
It's unbelievable, the travel to the hotel through the night is unforgettable,the pilot made an unreserved apology for the delay and announced people can complain.American airline could have come up with 1001 excuses but not dispute the arrival time.
Has anyone had a similar experience,all I have is my air train ticket time of purchase at 2.12am and txt message from my cousin that she is leaving the airport as the plane is very delayed.
Thanks
My flight was delayed for almost 4hrs and Infact my cousin that came to pick me up at airport had left in frustration.
I travelled on the train and ferry and taxi through the night arriving at my hotel at 4.30am the following day.The flight that took off from Paris was scheduled to arrive at JFK at 7.55 but did not arrive till after 12am.The flightstatus website stated an 11.43pm estimated time .
American airline have declined my claim stating their record indicated a delay of 119mins only.
It's unbelievable, the travel to the hotel through the night is unforgettable,the pilot made an unreserved apology for the delay and announced people can complain.American airline could have come up with 1001 excuses but not dispute the arrival time.
Has anyone had a similar experience,all I have is my air train ticket time of purchase at 2.12am and txt message from my cousin that she is leaving the airport as the plane is very delayed.
Thanks
0
Comments
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are you talking about flights wholly within the USA ??
are you a USA citizen ??Ex forum ambassador
Long term forum member0 -
This site should be able to give you the recorded arrival time
http://www.flightstats.com/go/Home/home.do;jsessionid=FF430B7525AF55BCE0CAE4266982FB86.web3:8009?0 -
There is a board dedicated to this sort of thing:
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Thanks to all the response.I live in Britain,took off from Heathrow airport and connected the American Airline flight from Paris(CDG) to JFK.American airline is not disputing the EC261/2004 is applicable,they are disputing the flight arrived 2hours earlier than it arrived.I have already visited the flight status website and their estimated arrival time is 3hrs 43min late and American airline is claiming the flight is less than 2hrs late.I also understand that the information obtained from the flight status website could not be quoted in court.I ll appreciate any more suggestion going forward.
I have requested American airline provide me with the actual arrival time they held rather than the indicated 2hrs late they quoted but they have failed to reply within the two weeks given them.
Thanks0 -
Have you checked HERE op?0
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What is the date/ number of your flight? I wonder if one of the parties is misinterpreting the time differences?0
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Nodding_Donkey wrote: »Have you checked HERE op?
Unless he flew in the last 48 hrs that link is no use...0 -
OP, please re-read post#4.0
. (Or one of the many other places named Paris in the USA, but I'd imagine the Texas version is the most famous of them). 
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