MONEY MORAL DILEMMA: Should Alan give the laptop back?

disney_cjd · 1 July 2008 at 11:21PM

Take it and screw the store. a) their mistake not Alan's' b) the person on the till should have spotted it and withdrawn it from sale.

I really do not get why people are even asking what he should do. He did not steal it. He paid the price that they asked. If no one questioned it before he paid then tough.

Screw morals, Alan is a MSE in my mind, just saved 396 quid on a laptop!!

Johan · 1 July 2008 at 11:30PM

Cannot give it back unless I knew the manager in person, if so a discount would be in order!

fad1211 · 1 July 2008 at 11:45PM

had a similar experience for a small item.

went to my local M&S to return some trousers which i bought in the sale for £5. I gave it back with the original reciept. The guy refunded me £15. ALthough i was aware at the checkouts of the extra £10 being refunded onto my card, i couldnt bring myself to tell him. After the transaction, he gave me the refund slip, but i couldnt move from there as I just felt guilty as hell. Eventually, i just had to tell him and he thanked me for my honesty, and said many would've just walked away. He then charged me the extra £10 he refunded.

Atleast i walked away with a clear conscience and felt good about myself

Thunderbird_2 · 2 July 2008 at 12:04AM

I would return it and might ask for a discount in a pleasant way. I like to earn the stuff I have.;)

Ms_Chocaholic · 2 July 2008 at 12:07AM

If it was a large store I'd be running out of the store so fast that the Manager wouldn't be able to catch me to explain the problem and ask if I would pay the difference.

emmamed · 2 July 2008 at 12:28AM

plain and simple no i wouldnt give it back, its there fault

katecheshire · 2 July 2008 at 12:34AM

Wouldn't you feel really shady every time you used it?
And what if it broke or got stolen - would you expect a replacement or the full amount back? (not much chance with your 3.99 receipt!)

PBA · 2 July 2008 at 12:38AM

Well if even the manager came out and said it was fine then it's ok. Though I'd love to find a store where a cashier thinks a laptop goes for 4 quid.

Actually reminds me of one of the big electrical stores where I worked as a temp for a few weeks back in the late 90s. They stupidly decided to sack a bunch of us at lunchtime but wanted us to work until the end of the day. An amazing amount of free stuff got sent out, though I've always wondered how their customers reacted when they'd ordered one washing machine but actually got delivered 10!

stogiebear · 2 July 2008 at 1:15AM

My first instinct when anyone walks up to me in a shop wearing a tie is that I'm just about to be lied to. It's second nature to most of us who aren't sleepwalking through life.

So when I get the story about "trainee cashier..." blah blah blah I find it hard to feel the pain. If it was a Curry's then I'd not only take it, I'd spit in their faces on the way out! This crappy chain of imbeciles has the worst service reputation I know.

I'm pretty sure the shop who had just tried to sell me an 'extended warranty' on this very same laptop don't have the same gullible sense of obligation and morality that some of the posters here seem to have.

Sorry if that sounds harsh, but these sales people are not your mates trying to do you a favor and find you a great deal. They are ruthless lying sneaks who would kill their families to make employee of the month.

printedinuk · 2 July 2008 at 2:07AM

Difficult one but I think a saving of that magnitude might force me to point out the error although I doubt, if it was a typical high street chain store, they would be inclined to do the same for me!

I have never worked as a cashier but I assume, with such frequent use of debit/credit cards, it would be easy for a cashier to miss a pricing error, even of that magnitude? Surely they would simply reply on the till to do its job?

A friend of mine once bought a number of items from a small local shop and both him and the owner were so busy conversing that they didn't notice that the owner had made a mistake on the credit card machine in my friend's favour, to the tune of about £200 (on a purchase which should have been about £500). When he got home and checked his receipts he realised the mistake and returned to the shop to point out the error; he was rewarded for his honesty with a fine bottle of champagne and a good dose of satisfaction with his honest actions!

Recntly I bought a number of items from Primark and when the cashier told me the total I was surprised as it was £50 when I expected it to be about £100. I voiced my concern, asking him if he was sure that he had scanned all the items and he said yes, he was sure. As I walked out of the shop I checked the receipt and found that he had indeed failed to scan half of the items. Since I had already raised my concerns and been dismissed I decided simply to leave it, content with my unofficial "discount"! On reflection, perhaps I should have advised the manager of the cashier's generous discount policy?!

MONEY MORAL DILEMMA: Should Alan give the laptop back?

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