PIP decision letter got so many things wrong

It says the claimant has "no specialist care package" but it was mentioned several times at the face-to-face they receive daily care from a care company. How could they get such a significant detail wrong? There are inaccuracies in their letter and they seem to have completely overlooked some info said to them.

Comments

  • sovauye wrote: »
    It says the claimant has "no specialist care package" but it was mentioned several times at the face-to-face they receive daily care from a care company. How could they get such a significant detail wrong? There are inaccuracies in their letter and they seem to have completely overlooked some info said to them.

    So you buy in that care yourself or is it provide for you by social care? Could make a difference in what they class as specialist
  • GlasweJen
    GlasweJen Posts: 7,451 Forumite
    Name Dropper First Anniversary First Post Combo Breaker
    Standard DWP nonsense, last year I walked up a flight of stairs despite being a paraplegic.
  • Bananas123
    Bananas123 Posts: 311 Forumite
    yes they are complete !!!!!!s, don't get too annoyed.

    i don't want to go into specifics but on page 1 of my pip claim they noted i had seen a specialist..., then on another page they said i hadn't seen that specialist (that they had noted), then on the next page they wrote "claimant indicates he has never seen [said] specialist".

    i wrote in my mr request basically "the hcp has given 3 different versions of reality and you can see on page 1 this information is incorrect"

    they just wrote that i have never seen the specialist, that they noted, and had photocopied documents from......

    this is why i asked:

    http://forums.moneysavingexpert.com/showthread.php?t=5723739

    because it seems like it is a coin flip, between them lieing and manipulating claimants evidence OR just being completely inept.
  • trigger_fish
    trigger_fish Posts: 3,172 Forumite
    Combo Breaker First Post
    Bananas123 wrote: »
    because it seems like it is a coin flip, between them lieing and manipulating claimants evidence OR just being completely inept.

    I'd go for that bit.
  • Hoogle
    Hoogle Posts: 214 Forumite
    First Anniversary First Post
    You have a right to record your assessments and i suggest everyone does it, they may enforce the rule that you have to give them notice prior to doing so usually 24 hours and insist on a copy of the audio before you leave. I guess this is to make sure they can manipulate your interview in ways that cant be proved otherwise from your audio recording.
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