Freebie Successes by Letter / Email - What have you recieved? (merged)

I have done quite afew complaint letters. Had various vouchers, but two of my best were ferrero rocher and Disney store.


ferrero rocher:
Complained about the chocolates being squashed/damaged they sent out some more out for me, which never turned up, so they sent another load out then few days later the 1st batch turned up.


Disney Store:
Bought a £8 wreck it ralph car that you put a key in and it flips it across the room, the paint on the wheels came off with two goes so just emailed Disney store telling them wasn't happy. They were very quick to respond and asked me to sent it back for replacement. I didn't sent it back as my daughter loved playing with it so left it. Week later Disney emailed back saying they haven't received the car, I explained why, they then asked for her name so can sent some goodies out. Ended up with a £5 gift car, stickers n colour pages, but also a vanellope von schweetz 12"(ish) doll, and a vanellope bag. She was a very happy child!

Thought there was a page for winning against companies when making complaint. Well made a complaint with asda and got £15 gift card so that will go towards new work clothes.

I remember reading a while ago about people who wrote to companies either complimenting them or complaining about a product or service.
I have sent one or two in the past but heard nothing back so got dis heartened, until I bought my mum a tin of Macaroni cheese from certain Hz brand. She sent a message from their website (we were on a holiday at the time so probably on the Wednesday), and when we got home on the Friday afternoon she had a letter - from a template, but hey - and a £3 Hz voucher. :):):)
So, I did a search on the forum and looked on many pages - so forgive me if I missed something and there is an active thread - but the recent sort of thing I found was 2014

So, I thought... Of course if we don't receive the service we expect, item we expect etc we should complain and have a place to let others know we got results, to give them hope that something will be done if they stand and have a voice.

So who is next...?

Hope I've posted in the right place...?

What did you do/get?

I have just complained to M@t@l@n for their availability of women's suits...

£5 coupon from Aldi, from a complaint as I found blue mould in my yoghurt which had not expired.

nice big box of swizzels matlow sweets as i didn't have any refreshers in my easter box!