Ppi wasn't handled correctly

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  • Formal complaint and ombudsman seem like a good idea- thank you. I do feel a little less lost in all of this now
  • [Deleted User]
    [Deleted User] Posts: 26,612
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    SnofieSno wrote: »
    Formal complaint and ombudsman seem like a good idea- thank you. I do feel a little less lost in all of this now
    I'd say the worst thing you can do is ignore this any longer. They cannot charge 8% PER DAY!

    Contact the Legal Ombudsman in the morning and ask for more specific advice...

    Mon-Fri between 08:30am and 5:30pm: https://legalombudsman.live-chat-help.com/
    Mon-Fri between 08:30am-5:30pm on 0300 555 0333 or on our minicom 0300 555 1777
    Email [email protected]
    Or write Legal ombudsman, PO Box 6804, Wolverhampton, WV1 9WG
  • Thank you for your help- much appreciated
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