Mooloo's Joining up the dots in 2017

Savvy_sewing · 9 June 2017 at 8:38AM

Dgd started running a temperature last night so I have had to cancel my day today. We will have to cancel fittings and rearrange work etc.
Yesterday Biggest came for her fitting. A little work required to fit.
We had a few small jobs in, but then a large order for bunting. However I will have to bring it home to do because I don't think that staff quoted enough- at only £1 a flag she didn't quote for the fabric and labour ! ( usually bunting is using up scraps and remnants but this one will certainly need fabric purchased. It is also usually a filler job when quiet, and Saturday girl helps)
I will need to work out of hours at home so I don't loose other paying work!
20 buntings with 12 flags in each. Still should cover the fabric costs but not labour costs.
I will pop in to the shop to bring work home later this afternoon if dgd is any better, or I will wait until BF comes home then go.
My neighbour's going to pick me up some milk.
BF surprised me and turned up here straight from the airport last night.
I wasn't expecting to see him until tonight. Bonus.
I will work on the accounts etc on the laptop today then.
The new seamstress is not going in today, so no sewing will get done unfortunately, but we were on track. We will definitely have work next week then!

mrmechanic · 9 June 2017 at 8:42PM

Mooloo wrote: »

We had a few small jobs in, but then a large order for bunting. However I will have to bring it home to do because I don't think that staff quoted enough- at only £1 a flag she didn't quote for the fabric and labour ! ( usually bunting is using up scraps and remnants but this one will certainly need fabric purchased. It is also usually a filler job when quiet, and Saturday girl helps)
I will need to work out of hours at home so I don't loose other paying work!
20 buntings with 12 flags in each. Still should cover the fabric costs but not labour costs.

Surely if the quote is only going to cover just the fabric, you would go back and tell the customer that you cannot do for the price quoted as the quote given by another staff member would be lucky if it covered the materials.
No one works for nothing and especially if it means you are going to be bringing it home to do in your spare time.??
You need to go back and let them know, if your new price is to expensive then they find someone else to do it that can do it cheaper.
Why would you work for free??? you are struggling to make ends meet and pay staff, but committing to jobs with no financial benefit.Time to toughen up mooloo and put a value on your time or you are always going to be chasing that next job just to pay staff, rent, other bills and make ends meet.
If you loose the customer, then you will just have to suck it up.
If you do for free, then next time when they come back they will want it done for around the same price as last time and if you explain that you will have to charge more, they will go elsewhere.
So you will have lost that customer anyway. Better to be tough now and make money or save yourself the time to put into a paying job.

ognum · 9 June 2017 at 8:47PM

mrmechanic wrote: »

Surely if the quote is only going to cover just the fabric, you would go back and tell the customer that you cannot do for the price quoted as the quote given by another staff member would be lucky if it covered the materials.
No one works for nothing and especially if it means you are going to be bringing it home to do in your spare time.??
You need to go back and let them know, if your new price is to expensive then they find someone else to do it that can do it cheaper.
Why would you work for free??? you are struggling to make ends meet and pay staff, but committing to jobs with no financial benefit.Time to toughen up mooloo and put a value on your time or you are always going to be chasing that next job just to pay staff, rent, other bills and make ends meet.
If you loose the customer, then you will just have to suck it up.
If you do for free, then next time when they come back they will want it done for around the same price as last time and if you explain that you will have to charge more, they will go elsewhere.
So you will have lost that customer anyway. Better to be tough now and make money or save yourself the time to put into a paying job.

I agree with this, people make mistakes, go back and tell the customer and quote the right price.

Feral_Moon · 9 June 2017 at 11:21PM

ognum wrote: »

I agree with this, people make mistakes, go back and tell the customer and quote the right price.

So do I. If you do it for free then she may well recommend you to other people and they will all want to pay the same price. You really need to tell her that staff made a mistake with the quote.

Savvy_sewing · 10 June 2017 at 8:01AM

Yes, your right, I will have to tell them that the quite is wrong. Although I am reluctant to go over Staffs head, were on a fine divide line of change at the moment and I seem to be biding my time until she retires as I don't want her memory of work to be negative after such a good few years. I just think she is off the pace now, side tracked by her daughter's cafe, and not being able to cope with change as easily as she used to.
When I get back to work today I will see about timings, and check out the costings, before I call the customer.
I spent yesterday at home, so I did the accounts, the paperwork for the council etc however no matter how many times I tried to sort out my website my internet explorer kept freezing and I lost my work. So the website remains out of date.

ivyleaf · 10 June 2017 at 10:54AM

Mooloo love, you have every right to go over her head - you are after all her boss!

elona · 10 June 2017 at 6:00PM

mooloo

I take it staff would be glad to work for free? She quoted it so it seems fair that she does it for that price! Don't think she will be keen on losing her own money but quite happy for you to do so.

beanielou · 10 June 2017 at 9:10PM

How long til Staff retires?
Not too long I hope.

Savvy_sewing · 11 June 2017 at 9:16AM

She retires 28th July.
I will not be replacing her with anyone else yet. My plan is to do the work myself, I will work on the front desk again, and do the computer work and the website etc, I plan to do the promotion stuff etc and start to up the profile of the shop, and let the seamstress do the majority of the sewing.
If we need help I will look for another sewer and an all round person who doesn't mind doing a bit of both.
I would like to be able to have the shop able to run smoothly without having to be there all the time. So that I can open another shop eventually

beanielou · 11 June 2017 at 7:12PM

Any way you could bring that retirement date forward?
You could loose a lot of money between now & then.

Mooloo's Joining up the dots in 2017

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