Sainsburys Voucher Ts and Cs
steve.ie
Posts: 1 Newbie
There is currently an option for £18 of £60 or £20 off £100 for a first shop, as part of an offer to Save up to £60 on your first 5 online grocery shops
The Ts and Cs state
However, when I tried to purchase over £100 of shopping with over £20 of non-excluded items (the rest was spirits) the code was not accepted.
When I used their chat to get help I was directed to a different FAQ Qualifying spend evoucher exclusion list which states
The agent on chat refused to acknowledge that this was different to the voucher page and told me that I had to follow their Ts and Cs to use the voucher.
This is more an FYI in case anyone else wastes their time like I did. I can't post links as a new user
The Ts and Cs state
Their FAQ Help using evouchers and list of exclusions elaborates on this exact statement with an exampleWhen using a promotional money off voucher the value of the goods other than spirits, liqueurs or wine when on any buy 6 save 25% multibuy must be at least equal to the money off offered by the promotional voucher. Just enter the voucher code when you checkout online.
.if you have a £5 off £50 voucher, you need to add £5 worth of items that are not on the list of exclusions below
However, when I tried to purchase over £100 of shopping with over £20 of non-excluded items (the rest was spirits) the code was not accepted.
When I used their chat to get help I was directed to a different FAQ Qualifying spend evoucher exclusion list which states
which includes spirits.For example, for a £10 off a £50 shop, your shopping must include £50 worth of groceries that do not fall under any of the below categories.
The agent on chat refused to acknowledge that this was different to the voucher page and told me that I had to follow their Ts and Cs to use the voucher.
This is more an FYI in case anyone else wastes their time like I did. I can't post links as a new user
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