Underpaid at work, through agency.

layton-est-88 · 26 August 2012 at 1:05PM

Right im currently employed through an agency, but the job is a permanent one, so because of this after 12 weeks at that job i am entitled too the same pay as if i was employed directly, But when i got paid on Friday, it was for weeks 12 and 13 which means i should have got one week at the lower rate and one at the higher normal rate, but instead i got it all at the lower rate, i have emailed them on Friday but have yet to receive a reply, i need some advice on what to do next as i don't want to be out of pocket especially as by law i should be entitled to the money as i worked for it.
Thanks for any help you can give.
Ryan

CAB_Malvern_Hills_representative · 28 August 2012 at 9:39AM

layton-est-88 wrote: »

Right im currently employed through an agency, but the job is a permanent one, so because of this after 12 weeks at that job i am entitled too the same pay as if i was employed directly, But when i got paid on Friday, it was for weeks 12 and 13 which means i should have got one week at the lower rate and one at the higher normal rate, but instead i got it all at the lower rate, i have emailed them on Friday but have yet to receive a reply, i need some advice on what to do next as i don't want to be out of pocket especially as by law i should be entitled to the money as i worked for it.
Thanks for any help you can give.
Ryan

Hi

Please follow the link below to the section on adviceguide which explains the rights that Agency Workers have :

http://www.adviceguide.org.uk/england/work_e/work_rights_at_work_e/work_agency_workers_e/agency_workers___what_you_need_to_know.htm

If you have signed a Pay between Assigments contract you might not have the right to be paid at the higher rate. In any event you have done the right thing and raised the issue informally with them. If the issue remains unresolved you would need to look at putting in a more formal grievance which is also explained in the section on Agency Workers. Your local CAB can also help you with resolving this issue. If you go to see them you need to take your contract with you.

Underpaid at work, through agency.

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