International & UK CallChecker discussion

charbles wrote: »

Ypaymore I'm sorry but It looks like you never used 18185 before. You have to to pay up front via Credit Card post pay does not exist and you also have to pay connection fee.

Try it and then you will understand how it works. You will very quickly switch to other UK providers.

Hold on i use it.

You clearly dont know what your talking about in so far as how the payment works ,you dont pay up front,you pay in arrears by cred/deb card or by dd every one or two months depending on size of bill. I use it because i dont have inclusive landline peak minutes so i make cheap uk calls 5p connection no call charges.EG 20 minute call just 5p .I also use it to make cheap UK 0845 calls if i cant find alternative 5p connection 3p a minute.Care to tell us which of the providers you mention can match these prices.

I have only ever needed to contact them once in yonks about my dd and they sorted it fine.

charbles wrote: »

Anyways lets leave it here as this is going out of hands, I rather stick with UK providers.

Okey Dokey !!! but i am sure lots of people will continue you to use it and MSE will continue to promote it.
http://www.moneysavingexpert.com/phones/home-phone-calls#halve

Hows your IP Telephony biz these days still running ?

I have tried to check the cost of dialling a Spanish landline from a Virgin Media landline using Dial123.co.uk, which is the cheapest reported provider listed in the MSE UK CallChecker, at 1p per minute. When I search the very complicated Virgin Media call price list for the number provided by Dial123, 08437 152000, that number does not seem to be in the Virgin Media price list, so the call price cannot be verified, and I do not want to risk dialling a number that cannot be verified.

P.S. Why does it have to be so complicated to find out the cost of a call dialled from Virgin Media? Why can't they have a system where you can dial a free number, input the required number that you want the cost of dialling, and an automated voice tells you the call price for that number? At present, customers have to search for, find, and download two spreadsheets, the first one to find the number, that then gives a code for the price, and the second one with the codes, that give the actual prices corresponding with the code. This system seems designed to confuse customers so that it is nearly impossible to find the cost of calls, unless the customer is adept at using computers and spreadsheets.

Ypaymore wrote: »

http://www.18185.co.uk/mobilerates.php the second listed provider would be cheaper anyway via its freephone access number as its 1p a minute with a connection charge of 4p,and you would normally only pay when connected

Well 18185 may still be cheap(est?), but you now pay a connection fee and for the first minute as soon as the phone rings. In response to a complaint they told me:

helpdesk 29-01-2013
Dear Customer,
All call charges shall begin upon successful connection of the call. This means when the phone on the other end starts ringing, not when the phone is answered. Therefore, if a number is dialled and the call connects, even if it is not answered, you will still be charged.
Kind regards,
Customer service

giltbrook wrote: »

I have tried to check the cost of dialling a Spanish landline from a Virgin Media landline using Dial123.co.uk, which is the cheapest reported provider listed in the MSE UK CallChecker, at 1p per minute.

Don't worry, Dial 123 seems to be atrocious.

Tried to call a mobile in Iraq, but the sound quality was almost inaudible, just a distant 'dalek' sound instead of the other party.

Hung up and dialled the 0844 number again, and this time Dial 123's recorded message sounded like a Dalek!

Used Cheap Calls instead (6p/min instead of Dial 123's 5p/min), and it's clear as a bell.

Don't waste your time and money with Dial 123.